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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Overall easy, except for these questions that I really don't want to answer! They are particularly annoying, would you say? So don't MAKE people participate in these questions or you will get dumb answers like this one!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great experience and process very simple and easy to use to create your resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent resume creation and helpful additional information
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This has been great helping to build my CV for a nursing job. I am looking forward to using these resumes very soon.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful, user friendly, easy to navigate.thank you..
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I very happy using a service, resources and knowledge go a long way.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very awesome and easy to get one of the best and professional, resume done for yourself just a great tool.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to complete, the suggestions to use were perfect. Very professional
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very pleased with options for different styles, and overall format.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Helpful clear instructions, helpful add on tips, although i was unsure how to upload a photo of myself
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to navigate and quickly able to create an elegant looking resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Made my life much easier! I did not have the time to do such a nice job myself.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I dont understand why i must do this. This is not good. Where i have to
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good and easy and very helpful in doin my resume keep up the good work
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
50 characters to tell you about my experience is crazy but good website
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent,good,well explained,well mannered,organized
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You guys are wonderful! Very easy to navigate. I'll tell my friends.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius