Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Puerto Rico
1 review
0 helpful votes
Follow Colton B.
Unfollow Colton B.
Share Review
Report Review

Don't blind side people with having to pay at the end I fully intend to cancel immediately after I write this review that I'm being forced to write.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Colton,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Cayden I.
Unfollow Cayden I.
Share Review
Report Review

Very Easy
September 6, 2024

Very Easy. This helped me a lot! I think that this resume will be my favorite image ever!

Date of experience: August 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Larry N.
Unfollow Larry N.
Share Review
Report Review

It was easy to use
September 5, 2024

It was easy to use. I really like how all I had to put in was basic stuff.

Date of experience: August 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

District of Columbia
1 review
0 helpful votes
Follow Amy C.
Unfollow Amy C.
Share Review
Report Review

I thought it was free, but apparently not if i wanted to actually get my resume.

Date of experience: August 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maine
2 reviews
0 helpful votes
Follow Melissa X.
Unfollow Melissa X.
Share Review
Report Review

Very easy
September 5, 2024

Very easy. To navigate and add information as well as automated information available.

Date of experience: August 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Gregory A.
Unfollow Gregory A.
Share Review
Report Review

Everything was great fast and easy way to make a resume I would recommend it

Date of experience: August 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Stacia U.
Unfollow Stacia U.
Share Review
Report Review

This is an awesome resource to use for creating a resume! It was fast and easy!

Date of experience: August 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
2 reviews
0 helpful votes
Follow lily O.
Unfollow lily O.
Share Review
Report Review

This whole thing was just a pain and it ended up hardly being worth it

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Lily,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Milan R.
Unfollow Milan R.
Share Review
Report Review

Good services and makes very good resumes. But gave 4 start because i had searched free resume builder this sited popped on top i followed the instructions than it shoed me to pay for it.

Date of experience: August 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
2 reviews
0 helpful votes
Follow MARLON B.
Unfollow MARLON B.
Share Review
Report Review

Awesome and easy to use the templates was very excited how my information was detail on my resume

Date of experience: August 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Donald O.
Unfollow Donald O.
Share Review
Report Review

Awesome app/ builder
September 5, 2024

Awesome app/ builder. Super user friendly, makes building a resume seamless.

Date of experience: August 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow JONATHAN M.
Unfollow JONATHAN M.
Share Review
Report Review

Supposed to be free a-holes
September 5, 2024

Supposed to be free a-holes. Why does this need to be 50 characters?

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jonathan,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow AUNASTAZIA T.
Unfollow AUNASTAZIA T.
Share Review
Report Review

Great experience, however, this is advertised as a free service and in no point during the process of creating the resume was I made aware there would be a fee after I finished.

Date of experience: August 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Ruth J.
Unfollow Ruth J.
Share Review
Report Review

Easy to access with great suggestions
September 5, 2024

Easy to access with great suggestions. And great reviews.!

Date of experience: August 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Brenda X.
Unfollow Brenda X.
Share Review
Report Review

The help was so helpful and interesting being reminded of the things that we have done and remembering again of the histories and experiences of work and schools

Date of experience: August 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Joanne T.
Unfollow Joanne T.
Share Review
Report Review

I have not had a resume in 15 years, this made an unfortunate situation that required me to need one very simple.

Date of experience: August 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
6 reviews
2 helpful votes
Follow Anonymous B.
Unfollow Anonymous B.
Share Review
Report Review

Bad needs to be at least 50 characters Please enter at least 50 characters

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Anonymous,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow Barbara B.
Unfollow Barbara B.
Share Review
Report Review

Good with all the options to choose from for all the different areas

Date of experience: August 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Monica L.
Unfollow Monica L.
Share Review
Report Review

Fast and easy
September 5, 2024

Fast and easy. I needed my resume quick before friday! I was finished within mins.

Date of experience: August 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
2 reviews
0 helpful votes
Follow CHARLES R.
Unfollow CHARLES R.
Share Review
Report Review

Easy and helpful prompts.Simple enough to follow along without skipping important information.

Date of experience: August 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius