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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
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Great set up, but should not be advertised as free, when it isn't

Date of experience: August 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Good experience
September 7, 2024

Good experience. Looks good and I think it will get me the job

Date of experience: August 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Excellent and well articulated
September 7, 2024

Excellent and well articulated. Navigating was equally easy.

Date of experience: August 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Dakota
1 review
0 helpful votes
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No, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no.

Date of experience: August 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Alaska
1 review
0 helpful votes
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Great website, very easy to use, I liked the feature where it fills in the sentences and skills for you.

Date of experience: August 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
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I like it very much
September 7, 2024

I like it very much. Fast and easy to use. I just wish it was a bit cheaper.

Date of experience: August 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Good job easy and straight forward
September 7, 2024

Good job easy and straight forward. Thanks for the experience

Date of experience: August 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow TANYSHA Y.
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Super easy to use, was easy to find this site. Can choose from countless amounts of templates

Date of experience: August 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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This site said is a free site to build resume. After spending time to create resume - we then had to pay in order to have access to the resume. If I had known that before I started - I would not have used this site.

Did make a beautiful resume and was a good guide to help someone with a first time making a resume.

Date of experience: August 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
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It is great with great prompts and everything that I needed.

Date of experience: August 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Resume Genius really helped me and my son to create his first resume!

Date of experience: August 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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I Like it because it is so easy to follow especially I had my old resume

Date of experience: August 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Mississippi
1 review
0 helpful votes
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Very quick and easy to make a professional resume. Very pleased with this service.

Date of experience: August 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
3 reviews
7 helpful votes
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False advertising
September 7, 2024

False advertising. Claimed Free, then requested payment.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Karin,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Lots of options, very easy to utilize, would refer it to a friend

Date of experience: August 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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AMAZING!
September 7, 2024

AMAZING! But it did say it was free, except that its not. :)

Date of experience: August 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Ryan Y.
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Super easy and user friendly, very thorough and helpful, great experience

Date of experience: August 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Hawaii
1 review
0 helpful votes
Follow Neolina L.
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This app was very easy to follow and convenient. I would highly recommend this app to a friend.

Date of experience: August 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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Cool cool cool cool cool cool cool cool cool cool cool cool cool

Date of experience: August 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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Even though the resume writer is good, yall are obviously some slick scammers, the fact that once i click something it sends me to a payment page and I cant even go back to review the resume is shady af, and you know it

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Alexander,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius