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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
734
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Alina I.
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Easy to use and I needed to make one quickly so this was very convenient.

Date of experience: August 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Gordon M.
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This is a great service that is no charge for less than $3.00 you get much more content

Date of experience: August 29, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Jamaria Q.
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It says free in the ad but charges 2.95 initially then tries to charge $24 a month after 14 days.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jamaria,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Oscar U.
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Bad selections, but it will do
September 9, 2024

Bad selections, but it will do. I also dont like that i have to write a long review just to be accepted.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Oscar,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Wyoming
1 review
0 helpful votes
Follow Stacy P.
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Great experience
September 9, 2024

Great experience. This was easy to use and I recommend it to everyone!

Date of experience: August 29, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Sergio T.
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So goo so far no issues and more options to make a real good resume

Date of experience: August 29, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Gardy U.
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I love how this website give you suggestions on tweaking your resume.

Date of experience: August 29, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Charles R.
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Great!
September 9, 2024

Great! I'm waiting to see the finished resume printed out but so far I'm satisfied.

Date of experience: August 29, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Judy F.
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It was easy to use and offered a lot of different ways to formulate my resume. Love it.

Date of experience: August 29, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow JOSHUA F.
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Bait and switch
September 9, 2024

Bait and switch. You say free and then right at the end pop you with a fee. Im going to pay it because I sunk so much time but that is slimy business.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Joshua,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Kimberley H.
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So far easy, will see about making a cover letter as well. Easy to follow and upload

Date of experience: August 29, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
2 reviews
0 helpful votes
Follow Barbara U.
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Easy to use, relevant suggested verbiage to include, with ability to modify if needed. Loved the different formats. The ability to choose format after all information was completed was very helpful in selecting the best format for the information provided.

Date of experience: August 29, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow JAMES X.
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Process was easy and helpful
September 9, 2024

Process was easy and helpful. Plan to recommend to friends an family

Date of experience: August 29, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Peyton Y.
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I was advertised a free resume, however had to pay to download.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Peyton,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Mississippi
1 review
0 helpful votes
Follow Lizzie E.
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Takes away the anxiety of the daunting experience of making a resume.

Date of experience: August 29, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Ava Y.
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I would not have spent all that time on your website generating a resume if i knew i had to pay for it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Ava,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
Follow Herahlynn Z.
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Says free but its NOT!
September 9, 2024

Says free but its NOT! You need change it so people dont waste their time>

Date of experience: August 29, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow Nadia U.
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The different ideas for skills and job experiences makes building a resume less stressful.

Date of experience: August 29, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Tannia U.
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Everything was easy a lot of common information to pull from. Very effective for someone who needs a quality resume' quickly.

Date of experience: August 29, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Ashton A.
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It said this was a free template to download and it is not, do not be fooled

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Ashton,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius