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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Easy to use and I needed to make one quickly so this was very convenient.
This is a great service that is no charge for less than $3.00 you get much more content
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It says free in the ad but charges 2.95 initially then tries to charge $24 a month after 14 days.
Hello Jamaria,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Bad selections, but it will do. I also dont like that i have to write a long review just to be accepted.
Hello Oscar,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great experience. This was easy to use and I recommend it to everyone!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So goo so far no issues and more options to make a real good resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I love how this website give you suggestions on tweaking your resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great! I'm waiting to see the finished resume printed out but so far I'm satisfied.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy to use and offered a lot of different ways to formulate my resume. Love it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Bait and switch. You say free and then right at the end pop you with a fee. Im going to pay it because I sunk so much time but that is slimy business.
Hello Joshua,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
So far easy, will see about making a cover letter as well. Easy to follow and upload
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, relevant suggested verbiage to include, with ability to modify if needed. Loved the different formats. The ability to choose format after all information was completed was very helpful in selecting the best format for the information provided.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Process was easy and helpful. Plan to recommend to friends an family
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was advertised a free resume, however had to pay to download.
Hello Peyton,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Takes away the anxiety of the daunting experience of making a resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I would not have spent all that time on your website generating a resume if i knew i had to pay for it.
Hello Ava,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Says free but its NOT! You need change it so people dont waste their time>
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The different ideas for skills and job experiences makes building a resume less stressful.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Everything was easy a lot of common information to pull from. Very effective for someone who needs a quality resume' quickly.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It said this was a free template to download and it is not, do not be fooled
Hello Ashton,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius