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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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This is classic bait and switch. Absolute garbage to advertise FREE RESUME BUILDER and then walk someone through the entire process just to charge them at the very end. I'll be disputing this credit card charge as fraudulent as well.
More simple Resume templates needed, as some of the templates made available won't pass AI systems for jobs.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very helpful. I would recommend this to everyone who needs help with their resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy and great ideas for bullet points in resume. Easy to follow, edit, add your own info.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Helped to modify and streamline my resume to be efficient and easy to read
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great resume builder. 4 stars because it says it's free and it's not lol
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Really easy and professional. It turned out great in the preview.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I wish there were a few more template options and ways to identify jobs based on tasks instead of tasks based on job titles.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was quick and efficient and idiot proof, i built a resume I never would of been able to do on my own.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far happy. I will be sure to update with any concerns about the site
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Annoying the skills section continues to repopulate after removing every time in close out
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was very good, simple, straightforward and efficient. I would recommend to peers and very well priced,
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy, cheap free 14 day trial and can cancel anytime
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I has been easy to do. I don't have anything else to say. I am a person of few words.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
FANTASTIC! It was fast and easy. However at the introduction it was stated that there was no purchase necessary. We, I had to purchase the resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
All goodall goodall goodall goodall goodall goodall goodall goodall goodall good
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Never told me i was gonna have to pay till the end ya weasels!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to format and loved the suggestions from the resume builder. The various formats are useful to review as well.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and great results, I am quite satisfied with the service
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I dont like being fooled into believing you are giving away free templates, only to go through the motions and find I will be charged at the end!
Hello Matt,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Jason,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius