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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
733
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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This is classic bait and switch
September 9, 2024

This is classic bait and switch. Absolute garbage to advertise FREE RESUME BUILDER and then walk someone through the entire process just to charge them at the very end. I'll be disputing this credit card charge as fraudulent as well.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jason,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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More simple Resume templates needed, as some of the templates made available won't pass AI systems for jobs.

Date of experience: August 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
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Very helpful
September 9, 2024

Very helpful. I would recommend this to everyone who needs help with their resume.

Date of experience: August 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
2 reviews
0 helpful votes
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So easy and great ideas for bullet points in resume. Easy to follow, edit, add your own info.

Date of experience: August 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Helped to modify and streamline my resume to be efficient and easy to read

Date of experience: August 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arkansas
1 review
0 helpful votes
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Great resume builder
September 9, 2024

Great resume builder. 4 stars because it says it's free and it's not lol

Date of experience: August 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Really easy and professional
September 9, 2024

Really easy and professional. It turned out great in the preview.

Date of experience: August 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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I wish there were a few more template options and ways to identify jobs based on tasks instead of tasks based on job titles.

Date of experience: August 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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It was quick and efficient and idiot proof, i built a resume I never would of been able to do on my own.

Date of experience: August 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
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So far happy
September 9, 2024

So far happy. I will be sure to update with any concerns about the site

Date of experience: August 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Annoying the skills section continues to repopulate after removing every time in close out

Date of experience: August 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Wisconsin
1 review
0 helpful votes
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It was very good, simple, straightforward and efficient. I would recommend to peers and very well priced,

Date of experience: August 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Quick and easy, cheap free 14 day trial and can cancel anytime

Date of experience: August 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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I has been easy to do
September 9, 2024

I has been easy to do. I don't have anything else to say. I am a person of few words.

Date of experience: August 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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FANTASTIC!
September 9, 2024

FANTASTIC! It was fast and easy. However at the introduction it was stated that there was no purchase necessary. We, I had to purchase the resume.

Date of experience: August 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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All goodall goodall goodall goodall goodall goodall goodall goodall goodall good

Date of experience: August 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Never told me i was gonna have to pay till the end ya weasels!

Date of experience: August 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Darlene R.
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Easy to format and loved the suggestions from the resume builder. The various formats are useful to review as well.

Date of experience: August 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Macedonia
1 review
0 helpful votes
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Easy to use and great results, I am quite satisfied with the service

Date of experience: August 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
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I dont like being fooled into believing you are giving away free templates, only to go through the motions and find I will be charged at the end!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Matt,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius