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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
734
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
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Said it was free but you made me pay for it. It was not free like you advertised

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 25, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Quick and Easy to use
September 5, 2025

Quick and Easy to use. Made it possible for me to update my resume.

Date of experience: August 25, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

California
1 review
0 helpful votes
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Date of experience: August 25, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Delaware
1 review
0 helpful votes
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Quick way to update my resume and good suggestions for bullets made it easy

Date of experience: August 25, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

California
1 review
0 helpful votes
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The application is easy to use, and I could navigate through it quickly. Resume genius has helped me and my family update our resumes.

Date of experience: August 25, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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The site was very easy to use and lots of great options to choose from.

Date of experience: August 25, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Rhode Island
1 review
0 helpful votes
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It was great, but too pricey
September 5, 2025

It was great, but too pricey. I thought it was free. :( You guys really trick people. It said it was free when I googled free resumes.

Date of experience: August 25, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

California
1 review
0 helpful votes
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Excellent service
September 5, 2025

I received excellent service from Sharcay. I believe that was her name. She was amazing.

Date of experience: August 26, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
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Very user friendly and helpful but clicked on it because it came up as a free resume builder. Not free if you want to download though.

Date of experience: August 25, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

Canada
1 review
0 helpful votes
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I have a great experience i get my resume in a quick way. I also suggest many people in future

Date of experience: August 25, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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Great program and very easy to use
September 5, 2025

Great program and very easy to use. I would strongly recommend it!

Date of experience: August 25, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
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It's always fast and easy to update my resume. I come here to do so every time. I hate the price went up but it's still worth it. I highly recommend this to all my friends/family

Date of experience: August 25, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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So far great experience
September 5, 2025

So far great experience. Just started out to rebuild my resume. This will be a great start to get moving towards my new job.

Date of experience: August 25, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

California
1 review
0 helpful votes
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So useful and very helpful
September 5, 2025

So useful and very helpful. It was a last-minute website I found because I needed to redo my resume, and it ended up being something that truly helped me.

Date of experience: August 25, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Florida
2 reviews
0 helpful votes
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Very good Templates and guidance, not hard to decide what you need and want. Will recommend to friends if needed.

Date of experience: August 25, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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It was fairly easy and made me hopeful that I can do this, the start of something good.

Date of experience: August 25, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Experience was fine
September 4, 2025

Experience was fine. Thought this was going to be a free service and wasnt expecting to be charged.

Date of experience: August 25, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Louisiana
1 review
0 helpful votes
Follow Erlonica R.
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Ok why would you say its free when its not, if you wanted me to pay you should have advertised that a payment was required.

Date of experience: August 25, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

California
1 review
0 helpful votes
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I had a great experience using my resume builder it was simple and effective

Date of experience: August 25, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Yamileth H.
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The website states free, and then there is a charge for the service

Date of experience: August 25, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!