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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Good content and easy to use. This is the first resume I have built and resumegenius made it much simpler than I anticipated.
The navigation process was quick and very easy to navigate through.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Its been a while since ive made a resume and this site made it so easy and fun.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was told that this would be free and it is not...
Hello Randall,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Excellent, quick and easy to use. Also, reasonable price. You get lot of options to choose from.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
If I can tailor my resume to each job description,t this will be great!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Appreciate the simple format, do wish i could paste in blurbs from my old resume word doc to save time though
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was Easy, very quick, a complete and professional resume!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful. I was very impress with the knowledge given to help with my resume format
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is not FREE. Hate this type of bait and switch. I will be cancelling right away.
Hello Michelle,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great thanks for the help with my resume it was easy thanks again
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and great looking template. Very happy with how my resume turned out.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So simple and painless. This made trying to find a job after so many years working from my home way less daunting
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent tool that made generating a proper resume super easy
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Helpful Fast and well put together with simple instructions
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you! You made it so much easier and took out the element of overwhelming out of it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great love all the options super easy to do and create would like to do it again
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very simple process that anyone can use takes all the guess work out of creating a resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Didn't know I would be charged to receive my resume. I enjoyed the process, but was looking for a free resume builder.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius