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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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A little frustrating trying to get to the end. I have a repeated sentence and don't know how to correct it. Hopefully, as a saved PDF, I can delete the line!
It was easy to do, took a little time, hopefully I will get a job.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I got my resume very fast and updated. It looks very attractive. Hope so it will work. Thanks
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Its a bad experience when my resume is held hostage for money
Hello Eileen,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Would have been nice to know the cost involved before starting the resume writing process, I imagine that is intended, but not appreciated.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good i have used this site before my only issue is a two page needs header
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was expecting this to be a "free" service... it's really not. But at least there is an option for minimal cost.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This resumé builder was easy to complete. My only issue was that I would like to have edited the position title that I am applying for. This wasn't an option. It wasn't a big enough issue to force me to start over.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Simple and great suggestions. Never would of thought how something simple could sound so good
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good and fast when you need to create a job resume in a mater of minutes on the go.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great service! Professional and easy to use. I will always use this service.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Your site is wonderful and so very helpful. We would refer anyone to your site. We would really like to say thank you. I really hope I get this job and I know I owe a lot of love to resume genius. I loved this experience.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Site said it was free. It wasn't specified that what was meant is that it's free to make but not free to access. The saving grace is that the price is very reasonable.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was good and easy. Thanks again for all your help and support today and I hope you are doing well and staying safe and healthy
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very very very very Quick and efficient when you only have a Short time to hand in a updated resume for potentiolal employment opportumities; I am trying to do that now so forgive me for the short version of how great tthis was
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy to write a professional resume in minutes. Would recommend to anyone looking for a job.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The program kept losing my information when saving my work.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The program is user-friendly and I like the assistance features.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to follow. The program makes it easy to put in your own words
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
ResumeGenius was fast and easy. The automatic generator helped with wording i would normally have struggled with. There are many different resume formats to choose from.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius