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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Leonor D.
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Thank you for helping out with my resume would recommend to my friends and family

Date of experience: September 12, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
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Nah nah nah nah nah nah nah nah nah nah nah nah nah nah nah nah nah nah

Date of experience: September 12, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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This was easy!
September 22, 2024

This was easy! I was very pleased with the template layouts.

Date of experience: September 12, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
Follow Jonathan Q.
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Great!
September 22, 2024

Great! The resume looks very professional and highlights my strengths very effectively.

Date of experience: September 12, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
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Love it super easy great loved it super easy wonderful awesome two thumbs up

Date of experience: September 12, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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It should not cost this much to create a resume. Times are hard enough just trying to find a job Now you have to pay. Make no sense

Date of experience: September 12, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow Terry X.
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Fast and professional looking
September 22, 2024

Fast and professional looking. I am happy with everything so far

Date of experience: September 12, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Beri X.
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Easy except for having to call to cancel the subscription. I just need it one time

Date of experience: September 12, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow Becky I.
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Quick, easy, painless
September 22, 2024

Quick, easy, painless. Lots of great advise for how to organize my thoughts.

Date of experience: September 12, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Teri U.
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I love the AI generated suggestions that was such a great addition to the service.

Date of experience: September 12, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
Follow K. G.
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The software was easy to use and had great formatting options.

Date of experience: September 12, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Idaho
1 review
0 helpful votes
Follow Kara A.
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Literally the first thing i saw when clicking on this website was the word "free". I had already gone through a different website and it asked me to pay as well. It is misleading and frustrating.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 12, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kara,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
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Its great, simple, and easy!
September 22, 2024

Its great, simple, and easy! Took about 30 mins (for me personally) and i was all set.

Date of experience: September 12, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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So far so good
September 22, 2024

So far so good. Easy to use and quick to get resume completed.

Date of experience: September 12, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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They said it was Free, it's Free
September 22, 2024

They said it was Free, it's Free. It was not free I had to pay for it. They held it from me until I PAID.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 12, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Stephanie,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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Said it was free, then after all the work I did I had to pay or it was a waste

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 12, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Robert,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Eleriza P.
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Nice great good well clean appropriate helpful easy understood quick

Date of experience: September 12, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Catherine V.
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Just because one job is "present" does not mean all my jobs are still present

Date of experience: September 12, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Lewis E.
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Easy and quick.The Rep was patient and knowledgeable.im glad I decided to use your service

Date of experience: September 12, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Rhode Island
1 review
0 helpful votes
Follow Nichole B.
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Fast and easy to set up
September 22, 2024

Fast and easy to set up. This site was exactly what I was looking for to update my resume and make it look fresh and new!

Date of experience: September 12, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius