Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was simply an awesome experience. Every step was streamlined all the way. It was wonderful.
I like the product overall but there are some serious issues when you try to copy paste into the site which are very frustrating.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Doesn't show that it's over 1 page, does not provide full info about fee collection from step 1.
Hello Marina,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I thought it was great and very easy to use, it has made my life so much easier.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This process was actually super quick and it was incredibly easy!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Amazing, quick, efficient! This was easily my best decision, made making a new resume so much easier.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was very user friendly and the word generator was really helpful
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Amazing and easy to use i loved the whole concept of the website very easy to navigate through overall 10/10 recommend for anyone needing to make a resume also downloading resume as pdf was very easy as well.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy,and gave me ideas to put on my resume. That's all I want to say straight to the point. That's the type of person I am!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
ResumeGenius was so easy to use. I also loved the designs and all the suggestions.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
In the title it said that it was free but to get my resume, I had to pay like bro obviously I don't have a job.
Hello Atalia,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
There's a glitch in the section asking for community service. It interprets you saying that you want to describe another job. Never got list my community service.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This was quick and straight to the point. It helps minimize a lot of leg work that you would otherwise do on your own
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome so impressed with all the help! More than anywhere I've found!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy and quick. I was really impressed with the suggestions that this system has for inexperienced users. The guidelines for this system were simple easy and straightforward. I'm very satisfied with this program
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very user friendly and simple to use with great ease. Will use again
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Ad stated the Resume was free but it wasn't free. I purchased it anyway but would appreciate total honesty.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to understand and I was able to finish it in a timely manner
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very nice to have very easy, I haven't used my resume in 10 years, now nice to have updated resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius