Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Because is very simple and easy to use
Also very cheep. I love it
It was easy prepare a desired CV and time saving which will help me find me good job and bulid my career ahead.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The whole process was easy to plug in all of my information, but was advertised as a free template, and then after spending over an hour fine tuning my resume, to download the resume, I have to pay a subscription fee. What a dirty way to play. I hate businesses like you who take advantage of people by false advertising. We're all just trying to get a freaking job in this crappy economy.
Hello Anna,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy and fast to develop a long career with excellent word resources.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Nice options for templates and the generated skills to fill up info
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I needed a resource that was set up nicely, easy to understand and I could finish my resume in a timely manner.
Resume genius did not disappoint at all!
I liked all of their templates as well.
It was an easy guided process overall!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was exactly what i needed in order to begin my journey in a new field. I have been cooking for 30 years now. My body can benefit, from a not so demanding type of work.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, lots of options to use, appreciated the generated statements to give my entries a professional vibe
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful. The site was easy to use and I feel confident my resume is going to get me the job I need!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The resume builder was very helpful for me. It gave an experience for my first resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great tool for updating resume. I would definitely use again.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The resume builder stood out to me because of the professional visual display.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great. Easy to use and straight forward with thought out responses for you to look through.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and efficient! The prompts made it easy to crush out in about 15 minutes with minor formatting! Thanks!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was worried about doing a retired resume after not working for over 10 years. Resumegenius made it stress free. Thank you!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great help to build resume, great suggestion, the information provide, to help build your resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I worry about cancelling when I need to do so. Pease send me the cancelling information.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy and provided helpful additional content and formatting
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very convenient overall. Only had one problem: didn't find an easy way to move sections around (i.e. If i want to have my experience before the proffesional summary)
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super intelligent way to make a resume with out doing all the brainstorming yourself
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius