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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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The resume builder is effective. I waivered for several days before deciding to go with this resume because of the automatic subscription that is in the fine print. I would have gladly paid the first time if there was just a one time fee.
Great for generating a comprehensive resume, but I was led to believe that it was free.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to navigate through the process. I would like to view the resume during the building process
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome! Really nice app and very helpful! I love how resume genius helped improve my resume by suggesting important key points to add to up grade my resum.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Editing is a little buggy, depending on how you navigate between preview and editing you cannot see the award and community service sections
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience and easy to use. Hope it works! Need a new job asap!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Would like more ways to edit, but it was pretty fast and had good ideas to add and improve my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I have been using ResumeGenius for a very long time and love it
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Cool helped very much would recommend to others guided many to their futures
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Really easy to do love the options of templates and suggestions of skills per job
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I would like better enrollment options. I also thought it said the service was free. I would like to be able to buy one month WITHOUT automatic renewal.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Found this on a web search and it was very user friendly. Very satified with results.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was good and fun for never doing a resume before Im 64 and always did applications for a job
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Nice,short, presentable, helpful easy to access thank you so mush
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy to use, very user friendly, was first on a google search
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This has made my life so much easier! I am incredibly grateful!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great service - needed formatting help thanks for your support
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Useful page and easy to manage, the price for the 14 days is very affortable.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I found it was very easy to create quick and professional resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great site to use, Im excited to see my resume and cover letter
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Hilary,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius