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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Oliver E.
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You should be upfront with the fact that you have to pay for the resume before people spend an hour making it only to be confronted by a paywall. This is predatory.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Oliver,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Good, excellent, brilliant, mind blowing, super
Good, excellent, brilliant, mind blowing, supe
Good, excellent, brilliant, mind blowing, supe

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Gagandeep,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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I am writing to express my strong interest in the ESE Teacher Specialist position at your esteemed institution. With a deep commitment to fostering an inclusive educational environment, I am excited about the opportunity to contribute my expertise in providing exceptional ESE services and ensuring compliance within the ESE Department.

Date of experience: September 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Mario H.
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Great customer service jennjk;ajkasdjkfjal;fjdineondka;fjk;ajka;ljf;oanofn;ldkjkfjs;ja;fkjl

Date of experience: September 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Alexis U.
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So quick easy and simple will use again. This is a good site..

Date of experience: September 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Jessica Q.
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This resume builder was wonderful and helpful along the whole way.

Date of experience: September 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Best Resume site thank you so much
October 5, 2024

Best Resume site thank you so much. Made it very easy to do my resume. And the suggested items helped very much

Date of experience: September 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Good website, easy to use
October 5, 2024

Good website, easy to use. No problems with the program at all

Date of experience: September 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Lindsay V.
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This service advertises as being free but once you go through the whole process of making a resume you have to pay for a subscription to have access to your work

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Lindsay,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
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It said free
October 5, 2024

It said free -.- its not, its 3 bucks, but honestly, that a good price and the site did have alot of features and options.

Date of experience: September 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
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I wish I didn't have to pay, but I totally get why I did. Really useful interface that made resume building really easy.

Date of experience: September 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Sandra R.
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Like drop down lists Help with formatting. Online accessibility

Date of experience: September 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Katie B.
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After 5 years of not looking at my resume and finding the overall process of re-visiting it very daunting. This made it very approachable.

Date of experience: September 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Randall J.
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Cost up frount would be better, retired probably the last resume I'll ever need. A smart company should consider a one time use option for retirees

Date of experience: September 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Troy Y.
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Very quick and good information and help on building my resume

Date of experience: September 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Veronica J.
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Very easy to create a resume and absolutely helpful & affordable for those in need of creating a resume for better job opportunities & etc.

Date of experience: September 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Sabrina N.
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Amazing features and templates
October 5, 2024

Amazing features and templates. Fantastic AI automatic writing inputs. Really helps put together a beautiful resume.

Date of experience: September 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Thomas B.
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I have always been terrible at setting up resumes so this was a welcoming experience.

Date of experience: September 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Date of experience: September 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Connecticut
1 review
0 helpful votes
Follow Asger D.
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I thought it was free, but I needed a resume fast. While I was baited with the process coming before a notion of price, the options available for creation are surprisingly capable. It's a good service.

Date of experience: September 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius