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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New Hampshire
1 review
0 helpful votes
Follow Cynthia Z.
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Easy to use and helpful it has been a long time since I had to write up a resume so this was wonderful

Date of experience: September 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Helpful and easy
October 10, 2024

Helpful and easy. I wanted to update my resume to be easier to read and better for the 2024 standard.

Date of experience: September 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Fast and easy and lots of choices of information on different types of jobs

Date of experience: September 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Liliana L.
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Great very healthful, easy to complete. Also have a lot of choices for your resume to add and fix

Date of experience: September 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
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It was easy and quick
October 10, 2024

It was easy and quick. Had a lot of choices for my past job description and duties.

Date of experience: September 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Such a great service
October 10, 2024

Such a great service. I have been putting off doing my resume for weeks now but this just made it SO MUCH EASIER!

Date of experience: September 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

India
1 review
0 helpful votes
Follow Prathamesh Y.
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It showed for free and then asked for the subscription at the end. It was so disappointing.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Prathamesh,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Louisiana
1 review
0 helpful votes
Follow Monica W.
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Thanks For your help with this
October 10, 2024

Thanks For your help with this. It was an easy process. I look forward to using this program again.

Date of experience: September 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Kimberly E.
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Very well prompted, made this a lot less of a stressful experience!

Date of experience: September 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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So far, so good
October 10, 2024

So far, so good. I just paid for this and I'm awaiting the final copy.

Date of experience: September 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Why have i Had to pay three times in two days when Apparently the first payment was to cover 14 days Well This App is a lie dont fall for it waste of money

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Julie,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Mississippi
1 review
0 helpful votes
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Good so far...
October 10, 2024

Good so far...easy to use and quick, I also like the formatting

Date of experience: September 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Belen G.
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It was a great experience
October 10, 2024

It was a great experience. Very intuitive page that helps you create your resume from scratch

Date of experience: September 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Peter Q.
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Excellent platform with excellent assistance for anyone looking to build a proper resume.

Date of experience: September 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Montana
1 review
0 helpful votes
Follow Lauren V.
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This was a great experience
October 10, 2024

This was a great experience. Very helpful website that helped to organize and best describe my work experience.

Date of experience: September 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
2 reviews
0 helpful votes
Follow Carole S.
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Thought it was free, disappointed I have not seen the final product so cant say anymore

Date of experience: September 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Elizabeth X.
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Resume genius was fast and efficient
October 10, 2024

Resume genius was fast and efficient. All I had to do was enter a small amount of information and Resume Genius did the rest!

Date of experience: September 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow robin R.
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Amazing very quick and easy less time consuming, less stress

Date of experience: September 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Connecticut
1 review
0 helpful votes
Follow JACLYN V.
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I often get overwhelmed when updating my resume. This process helped me move along quickly, and I'm pleased with the final product. Thank you!

Date of experience: September 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Judy G.
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GREAT, very happy with the help to make a new and up dated resume. Thanks

Date of experience: September 30, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius