Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
ResumeGenius was easy to use and made making my resume fun and simple.
Great and easy to do what i wanted to do and i really do like it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great format! Will use again thanks. I do wish there was a one time fee. Thanks
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You're scumbags who make a person believe they're customizing their resume and then force them to pay for it. Disgusting. You also FORCE me to input my email when I want to leave negative feedback.
Hello Mairi,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Everything was great, just didn't like having to pay a subscription I'd rather pay a flat fee per file.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great Quick and easy to use the suggested comments for my profession were right on queue
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and helpful with resume. There was a great experience with the online support system.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy to use. Convenient adaptation of old, previously made resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great organization and assistance building my resume. Ideas and tips were very helpful. Easy to use.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Hhfldhflkhngkldsngklndsklgnlkdsnglksdngklndsklgnklsnhglks
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful, easy to input information and it gave me extra information for the resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very Professional I like it cleaned and understandable thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful! Quick and easy to use. Excellent suggestions.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It really easy to create resume with this app, i like it, i have made my resume in quick time
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fine, I learned a lot from this program. Thanks for teaching
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far good, was helpful with all suggestions given, and answers were on the money!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent selection - appreciated the listing of options for tasks associated with the job titles.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome site and will continue to use it. I will share with family and friends and let them know how easy it was to use your program
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This site me help me with my resume. I recommended this for people looking for help.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick & looks great...gave me ideas I havent thought of and layouts are great
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius