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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
Follow Mary O.
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Thanks resume genius, it was super easy to use this website, and I got the resume that I dreamed of. I am going to share this website with friends of mine who are looking to improve their resume.

Date of experience: October 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Dakira Y.
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Creating the resume was simple and easy. The variety of resume available is exceptional.

Date of experience: October 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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I would have given 5 stars because my experience was great, however, you advertised as free but charged at the end holding my resume hostage until I chose a plan. Not cool.

Date of experience: October 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Great interface options This made the process of trying to get back into the job market much more pain free.

Date of experience: October 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
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This was super affective, I would give this 100 stars if I could.

Date of experience: October 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Actual resume advice like terms or vocabulary to use, some career advice

Date of experience: October 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Samuel Y.
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Amazing website works perfect great options and fast isn't expensive

Date of experience: October 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Awesome service and its really legit
October 13, 2024

Awesome service and its really legit- a must try for those who wants to have an awesome resume

Date of experience: October 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Very difficult because free resume isn't free. We did not understand that free meant paying first for 14 days then cancelling

Date of experience: October 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Antonette M.
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It was very easy to use I would refer everyone to use this website

Date of experience: October 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Toosdhi Y.
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Very easy to use, very intuitive
October 13, 2024

Very easy to use, very intuitive. It gave you options to customize to your liking including creating verbiage to use or not use, and the look and design.

Date of experience: October 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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First of all its advertised as a "free resume builder". But, can't access resume until you pay for it. The only reason I paid is because I spent so long going over all of my details and editing that I didn't want to go through all of that again. If I was informed that this was a paid service, then I would have looked harder for a better one. Should have more templates or options to rearrange.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello David,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Wanda R.
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Good experience services today
Thank for your service
Okay

Date of experience: October 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
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So far it is good
October 13, 2024

So far it is good. I have only had the few moments to see what this site is like.

Date of experience: October 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow L P.
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Your price was not clear it stated one price and when I entered my card another price was shown

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Dear User,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Great
October 13, 2024

Great. Thought it was an easy process. The fill in boxes were great and it helped to have my profession.

Date of experience: October 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Gihani R.
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Best way to and the easiest way to create the resume to apply for any job

Date of experience: October 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Justin O.
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Like it and will definitely be using it in the future and recommending it to friends and family.

Date of experience: October 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kenya
1 review
0 helpful votes
Follow DANIEL H.
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The whole process was smooth with the help of the suggestions in each section

Date of experience: October 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
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Great product so far
October 13, 2024

Great product so far. I'm looking forward to downloading my resume and checking out additional features.

Date of experience: October 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius