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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Quick, easy and thorough. Helped me a lot with polishing my resume for a potential new job.
Quick and easy. I was impressed with speed and accuracy, as well as the suggestions. The checkout process is also very user friendly. Thanks!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good, until the payment at the end, which I wasn't expecting, but nothing in life comes free, ammiright?
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I think the price is unreasonable for every time I have to update my resume. The price to update it should be at least 50% cheaper if I've already paid the full price to use the service for the first time.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I was able to navigate the website with ease...Amazing results in minutes!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great and Easy exporience! I am satisfied with my resume and will makre sure to come here again if needed
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I would need to reread my resume to understand the quality produced however so far so good
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is really expensive to make only one resume. You usually don't make a lot of them at a time. Like make a weekly subscription would be better but 24 dollars. Not cool and did not tell me till the end. :(
Hello Jackson,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This is ridiculous that i cant go on without writing something dumb.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I do not wish to leave a review. Thank you so much for your product.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great template. Loved that it was able to generate responses. Made the process so much easier
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I love the ease in which your AI system works and the resume templetes are great.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy and helpful. Skills and experience are basically worded for you.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you so much for this site. The suggestions, formatting and organization made this process so painless
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good experience creating my resume. Easy. Decent templates.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
More editing options pls, like moving this around adding things to the header
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Website is easy to use. Disappointed that when you get to the end of building your resume, then click save and continue... only to be asked to select a payment option... DONT ADVERTISE FREE IF ITS NOT FULL FREE...
Hello Connor,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I found the website very easy to use and was able to fill out all the information I needed.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I'm already $#*!ing paying for this stupid $#*!ing website. Why the $#*! would it be ANOTHER TWENTY FIVE $#*!ING DOLLARS TO GET THE GOD DAMN RESUME. Go $#*! yourselves.
Hello Claire,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great job quick and easy excellent recommendations layout was awesome many to choose from I really love it!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius