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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
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Quick, easy and thorough
October 21, 2024

Quick, easy and thorough. Helped me a lot with polishing my resume for a potential new job.

Date of experience: October 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Alabama
1 review
0 helpful votes
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Quick and easy
October 21, 2024

Quick and easy. I was impressed with speed and accuracy, as well as the suggestions. The checkout process is also very user friendly. Thanks!

Date of experience: October 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Connecticut
1 review
0 helpful votes
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Good, until the payment at the end, which I wasn't expecting, but nothing in life comes free, ammiright?

Date of experience: October 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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I think the price is unreasonable for every time I have to update my resume. The price to update it should be at least 50% cheaper if I've already paid the full price to use the service for the first time.

Date of experience: October 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
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I was able to navigate the website with ease...Amazing results in minutes!

Date of experience: October 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Great and Easy exporience!
October 21, 2024

Great and Easy exporience! I am satisfied with my resume and will makre sure to come here again if needed

Date of experience: October 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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I would need to reread my resume to understand the quality produced however so far so good

Date of experience: October 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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It is really expensive to make only one resume. You usually don't make a lot of them at a time. Like make a weekly subscription would be better but 24 dollars. Not cool and did not tell me till the end. :(

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jackson,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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This is ridiculous that i cant go on without writing something dumb.

Date of experience: October 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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I do not wish to leave a review
October 21, 2024

I do not wish to leave a review. Thank you so much for your product.

Date of experience: October 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Great template
October 21, 2024

Great template. Loved that it was able to generate responses. Made the process so much easier

Date of experience: October 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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I love the ease in which your AI system works and the resume templetes are great.

Date of experience: October 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Very easy and helpful
October 21, 2024

Very easy and helpful. Skills and experience are basically worded for you.

Date of experience: October 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Thank you so much for this site
October 21, 2024

Thank you so much for this site. The suggestions, formatting and organization made this process so painless

Date of experience: October 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
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Good experience creating my resume
October 21, 2024

Good experience creating my resume. Easy. Decent templates.

Date of experience: October 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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More editing options pls, like moving this around adding things to the header

Date of experience: October 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Australia
1 review
0 helpful votes
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Website is easy to use
October 21, 2024

Website is easy to use. Disappointed that when you get to the end of building your resume, then click save and continue... only to be asked to select a payment option... DONT ADVERTISE FREE IF ITS NOT FULL FREE...

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Connor,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Zimbabwe
1 review
0 helpful votes
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I found the website very easy to use and was able to fill out all the information I needed.

Date of experience: October 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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I'm already $#*!ing paying for this stupid $#*!ing website. Why the $#*! would it be ANOTHER TWENTY FIVE $#*!ING DOLLARS TO GET THE GOD DAMN RESUME. Go $#*! yourselves.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Claire,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
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Great job quick and easy excellent recommendations layout was awesome many to choose from I really love it!

Date of experience: October 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius