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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Confused about subscribing. Just want to update my resume.
Its very good and very useful in my opinion. I enjoyed using this website
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Outrageously expensive, in order to send a copy of my resume to myself i should not have to pay over $10.
Hello Sarah,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Extremely user friendly and quick to use. Loved the additional suggestions for the experience section.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good easy hopefully will help me w getting a job I feel it will b great
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Everything looked very professional and easy to understand and use
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I shouldnt have to repay to download my own resume once ive already paid for it in the past.
Hello Armando,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I was looking for an app to help me with my resume, a friend recommended resume genius. Very satisfied. This resume guide is friendly and easy to use.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far very happy. Will see if this investment works. Thank you.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Auto renewal is stupid, go ahead and cancel me now so I dont get charged again
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was quick and very effective. I would recommend to other young people looking for help on making their resume look more professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This service helped me get the ideas I have in my head onto paper without worrying about consistent page alignment.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was helpful and easy to update my resume. I was having a hard time updating my resume I am grateful I found resume genius, Hopefully I get promoted soon.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The website is easy to construct my resume, edit with suggestions made by the site!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I like this site because it is easy and i get great suggestions
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Problem solver, was very user friendly and quick to reach your destiny
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I found Resume Genius easy to use. I enjoyed the pre written prompts and found them accurate to my needs.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy as I am not the best at professional writing. Resume genius made it quick and easy. We will see how well potential employers like my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy for a nice looking resume. It has been a great experience.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I would give a 5 but it was advertised as free- no CC required. That was a lie
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius