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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Excellent suggestions and formats! Go for it:)
Overall good experience.
Had the hardest time getting the site to accept payment. First two were rejected and were both Mastercards.
Hello Jessica,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I wanted a CV and this looks much more like a regular resume. I'm happy with the look and result, but I'm not sure it was precisely what I wanted.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great options and suggestions, easy to follow with modern up to date information
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far everything looks amazing, I will see how it does after I get my documents. I mean I paid for it, so we will see how it works
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use as well as very good templates to choose from
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love the ease of creating a resume
The References part was a bit buggy but overall good experience
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is marketed as free when it is in fact a subscription service
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to create a resume for anyone. I am very satisfied. I would recommend this site to everyone!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertised as a free service, charged in the end misleading.
Hello Hunter,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I like the portal, its very quick and easy to use, so user friendly. I love the reasonable pricing for the 14-day access.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You stated that this was a free resume builder and after all my work creating I must purchase at least once, I consider that bait and switch.
Hello Thomas,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Overall, pretty seamless experience. Greatly appreciated
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Nice very helpful much appreciated love my new resume, thanks
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was very helpful. I didn't know how to make a resume so thanks for all the help. I hope to get the job.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy and very helpful with all suggestions and recommendations.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
User friendly, nice variety of options for resume building
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast, easy, great templates and AI assist with skills and layout
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far fine, have not seen the finished product yet so i have no idea if it is going to be good
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy.
It pretty much did the whole work for me. I'm confident I will get hired with this résumé.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius