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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
Follow Timothy K.
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Super easy, i have been self employed for nearly 20 years and this was plaguing me a bit, thanks for the help

Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
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Pretty good, but ask me in about a month. I will know better then.

Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Easy to use
October 25, 2024

Easy to use. Good options available. Pricing options are adequate.

Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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It's been a pleasant experience so far. Hopefully this helps with my job searching

Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Laura P.
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This is a wonderful sight, and yes it is an absolutely genius idea. Thank You for making my life so much easier!

Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
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Easy and good use of AI
October 25, 2024

Easy and good use of AI. I am impressed by the ease and flexible nature of the site.

Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Tim K.
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Offer a free service and then firewall all my effort by requiring money to use the resume I just made on your platform?. Be honest and upfront about the cost before wasting my time...

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Tim,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Juanita A.
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Resume was easy to make with the help of your template. It was a great help. Thank you

Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Siva G.
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Easy to use,lot of help to make an effective resume - Thanks for the platform

Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Nathan Q.
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Good tool, I however was under impression that this was a free tool.

Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Tony M.
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Easy to use and edit
October 25, 2024

Easy to use and edit. Like the ability to export to Word and pdf, and the AI to assist with resume bullets

Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Jaime Z.
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Awesome help!
October 25, 2024

Awesome help! Loved the ideas offered by profession. Gave me great ideas to get kick-started.

Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Christa J.
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Great
October 25, 2024

Great. Very helpful.
Appreciate all the input and putting all details together

Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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This is amazing
October 25, 2024

This is amazing. I've never been able to put into words the type of work I do or skills that I have and this has helped me so much and put my mind at ease.

Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
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Worse than a bait and switch
October 25, 2024

Worse than a bait and switch. It's a "use our product to put your sensitive info in, and then switch"

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Patrick,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Kansas
1 review
0 helpful votes
Follow Stephen F.
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Quick and effective way to get a draft resume with great formatting

Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow AUBREY O.
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Fast, easy, and great
October 25, 2024

Fast, easy, and great. The process helped me come up with a professional resume.

Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Doris Q.
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This advertises as free then wants payment to get it printed.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Doris,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Anthony S.
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It took 4 different times on two computers and two phones to pound this thing out. Mainly bottom line because you want money. So sad.

Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Indiana
2 reviews
0 helpful votes
Follow Nellie T.
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Amy, was so very helpful
October 25, 2024

Amy, was so very helpful. I explained to Amy, I plan to assist others and she set a plan affordable for me. Thank You Amy

Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius