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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Arkansas
1 review
0 helpful votes
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It was good and it helped me build a comprehensive resume quickly

Date of experience: October 22, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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Ummm, free is not $2.95
November 1, 2024

Ummm, free is not $2.95. Do not advertise as free and hold someone's resume hostage until they pay. Be honest.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 22, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jacqueline,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
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The process was easy and simple
November 1, 2024

The process was easy and simple. Good templates as well. I appreciate the help

Date of experience: October 22, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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Thank you!
November 1, 2024

Thank you! I love that resume genius is so user friendly!

Date of experience: October 22, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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It was quick and easy
November 1, 2024

It was quick and easy. Super helpful with the suggestions on the descriptions and skills

Date of experience: October 22, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Sweden
1 review
0 helpful votes
Follow Amrutha S.
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Was great experience and i am quite happy with the application

Date of experience: October 22, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Wisconsin
2 reviews
0 helpful votes
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Quick and easy...
November 1, 2024

Quick and easy... the different options was a good reminder of some duties I forgot I performed

Date of experience: October 22, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Great, It was fast and easy
November 1, 2024

Great, It was fast and easy. Hopefully i wont need it very long.

Date of experience: October 22, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Very smooth and streamlined process
November 1, 2024

Very smooth and streamlined process. Simplifies updating your resume

Date of experience: October 22, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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It was quick and easy
November 1, 2024

It was quick and easy. Not much brain power needed to build my resume which is what i love.

Date of experience: October 22, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Dakota
1 review
0 helpful votes
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You didn't indicate a payment being necessary. You then didn't let me use a prepaid visa card. You shafted me but I don't want to go through the resume process again. You are getting my 3 dollars and never getting my business again.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 22, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Daniel,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
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It was quick & easy to navigate also professional, taking away my anxiety.

Date of experience: October 22, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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This was awesome, got my resume finished in 15 minutes or less.

Date of experience: October 22, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Dakota
1 review
0 helpful votes
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So easy to use and extremely helpful!
November 1, 2024

So easy to use and extremely helpful! Love that they have so many choices.

Date of experience: October 22, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow KYRA W.
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It was a very easy and streamlined process. Great templates to choose from.

Date of experience: October 22, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
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Fast and easy helpful would highly recommend this site to others who need help with the basic stuff

Date of experience: October 22, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Quick experience, wonderful help, detailed and easy to move things around, options that where very helpful.

Date of experience: October 22, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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Good experience, the bullet points offered for every category were very good and professional

Date of experience: October 22, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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So easy to use, and I did this in a rush, so thank you thank you for making it efficient!

Date of experience: October 22, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
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Simple & fairly quick to start & complete.
Loved all the different templates to choose from.

Date of experience: October 22, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius