Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Only frustrating as most recent resume does not up only original so you have to do it in one go.
Thank you
Format was very easy to work with. I am unfamiliar with composing a resume as I have not required one to date.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Simple and easy to create a professional resume. No hassle or unnecessary steps
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great assistance with building a resume. I appreciate the help
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
All the generated options that were available were well worded and hard to pick which ones to choose!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Creating my new resume took less than an hour when I was expecting to be beside my computer all day
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was great. Fast and easy. Although having to give you a review is insane.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was good and very easy. Love how my resume turned out it looks so professional
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Grest just meeded yo get a resumr in order yi apply fir a job si therefire thats the only reason, life id tougj
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy steps to follow and layout and editing was easy to review.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
There was so many helpful options. It was quick and easy and I will continue to use this again.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very easy to update my resume. Will definately use it in the future.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great! Was quick and easy and i would recommend to the world!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The website is very user friendly. The process only took me about 15 mins to complete and i couldn't be happier we the end result
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's been quite a great experience working on your site. Hopefully good things will come my way.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very simple to use, the amount of useable bullet points was great
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very user friendly and would definitely recommend to anyone.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy. Very helpful. Had lots of options to choose from for the skills portion of the resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome service.
Easy to use and edit.
I never knew I needed this until I did.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to follow. Self explanatory. Was able to work through a new resume without issues
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius