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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Bait and switch for a free resume template. Offered free with no sign up required.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 1, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello David,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Romania
1 review
0 helpful votes
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It was very straightforward, helped me to
A lot of bothersome steps

Date of experience: November 1, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Hampshire
1 review
0 helpful votes
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Easy to use and follow, I enjoyed all the pre-selected prompts to choose from to make the process quicker

Date of experience: November 1, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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My first time doing a resume
November 11, 2024

My first time doing a resume. I wanted something simple and genius took care of that.
Thanks,

Date of experience: November 1, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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So easy and only took 5 minutes to create. In this busy world it was convenient

Date of experience: November 1, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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Great helpful and Very easy to use will recommend to all who ask

Date of experience: November 1, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow MARCELO M.
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Excellent very helpful and affordable and easy to complete

Date of experience: November 1, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Risikat K.
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It is because your app is awesome and extremely good to understand

Date of experience: November 1, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
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I was not expecting to pay a fee at the end. It was my understanding that it was free.

Date of experience: November 1, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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Excellent and easy understanding.I would recommend it to my friends

Date of experience: November 1, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Alice Q.
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Easy and quick to use with great AI prompts. This was the fastest time I've made a resume

Date of experience: November 1, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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This entire process was very self explanatory and easy to navigate.

Date of experience: November 1, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Your system is very helpful, and I believe it will be put to good use!

Date of experience: November 1, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
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Thanks you
November 11, 2024

Thanks you. I never had an official resume and now i do. I'm sure it will be very helpful.

Date of experience: November 1, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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You came up as a free resume and not until I was finished did you then request payment. I found this to be misleading

Date of experience: November 1, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
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You saved my life
November 11, 2024

You saved my life. Thank you. I was about to lose my mind if I did not find you.

Date of experience: November 1, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Fast and efficient work
November 11, 2024

Fast and efficient work. I needed to fix my resume really quick and this was a perfect experience.

Date of experience: November 1, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Lauren H.
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Easy to use and the pre populated bullet points make it easy to remember skills to add.

Date of experience: November 1, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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It was simple to navigate
November 11, 2024

It was simple to navigate. Questions were clear and concise. I would recommend to everyone.

Date of experience: November 1, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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Was good service and to the point
November 11, 2024

Was good service and to the point. Made resume building easy.

Date of experience: November 1, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius