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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Bait and switch for a free resume template. Offered free with no sign up required.
It was very straightforward, helped me to
A lot of bothersome steps
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and follow, I enjoyed all the pre-selected prompts to choose from to make the process quicker
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My first time doing a resume. I wanted something simple and genius took care of that.
Thanks,
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy and only took 5 minutes to create. In this busy world it was convenient
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great helpful and Very easy to use will recommend to all who ask
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent very helpful and affordable and easy to complete
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is because your app is awesome and extremely good to understand
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was not expecting to pay a fee at the end. It was my understanding that it was free.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent and easy understanding.I would recommend it to my friends
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and quick to use with great AI prompts. This was the fastest time I've made a resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This entire process was very self explanatory and easy to navigate.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Your system is very helpful, and I believe it will be put to good use!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thanks you. I never had an official resume and now i do. I'm sure it will be very helpful.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You came up as a free resume and not until I was finished did you then request payment. I found this to be misleading
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
You saved my life. Thank you. I was about to lose my mind if I did not find you.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast and efficient work. I needed to fix my resume really quick and this was a perfect experience.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and the pre populated bullet points make it easy to remember skills to add.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was simple to navigate. Questions were clear and concise. I would recommend to everyone.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was good service and to the point. Made resume building easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello David,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius