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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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I asked for curriculum vitae, not a resume. I also don't like the advertisement that it's free when you are just trying to get a subscription fee out of me. I will cancel it right away.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Beth,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Kevin F.
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Nakkkceldldlmldf,vl,olv,eofoekomovsmdvopmpofoekfvopekpokoekpoek,

Date of experience: November 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Samir B.
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Easy to process
November 12, 2024

Easy to process. I needed one update resume for my work. Thanks

Date of experience: November 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
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So far so good
November 12, 2024

So far so good. The suggestions were relevant and entering my information was easy.

Date of experience: November 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Quick and easy with lot of options available. Find it better than Resume now

Date of experience: November 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Connor Q.
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Nonononononononononononononononononononononononono

Date of experience: November 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Wyoming
1 review
0 helpful votes
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It was very easy to use and gave me lots of great options to say just the right thing.

Date of experience: November 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Thought it was FREE...
November 12, 2024

Thought it was FREE... filled everything out and THEN you ask for money... fells like it was a trap but aww well

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Zachary,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
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Good plant form and easy to use
November 12, 2024

Good plant form and easy to use. I found out in the internet about your site and decided to use it for my creative abilities to get a good job.

Date of experience: November 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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The website worked well
November 12, 2024

The website worked well. The AI was a little off as it reiterated the same thing many times, but it was easily editable. Education section was lacking as it did not accommodate for non-degree coursework done at colleges. The big reason for 3 stars is that it is advertised as a free service when it is clearly not

Date of experience: November 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Melissa W.
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Thank you for helping me do what I've been trying to do for the past nine months in less than 20 minutes this amazing and. A God
Sent

Date of experience: November 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Bethanie X.
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Hell yeah buddy this was super easy and helpful real real helpful

Date of experience: November 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Lena O.
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It was great, easy to understand, beautiful design options, and efficient.

Date of experience: November 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Kezang B.
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Very efficient
November 12, 2024

Very efficient. It saves time and stress over creating a professional resume.

Date of experience: November 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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Its making me write 50 characters so I'm just filing this with nonsense so i can continue with getting my resume

Date of experience: November 1, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow DARRYL R.
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It looks good just needed a quick resume no need for continue services.

Date of experience: November 1, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Pay less man...
November 12, 2024

Pay less man... im a student. I cannot afford so much. Maybe do like $1 per week

Date of experience: November 1, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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It was so great to use this it was such a big help thank you so much for making my life so much easier

Date of experience: November 1, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow jinkyoung R.
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It is easy to make my resume and give to me really big helping. Thank you

Date of experience: November 1, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Fast and Efficient got all the necessary work done with very professional input.

Date of experience: November 1, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius