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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I asked for curriculum vitae, not a resume. I also don't like the advertisement that it's free when you are just trying to get a subscription fee out of me. I will cancel it right away.
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Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good. The suggestions were relevant and entering my information was easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy with lot of options available. Find it better than Resume now
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very easy to use and gave me lots of great options to say just the right thing.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thought it was FREE... filled everything out and THEN you ask for money... fells like it was a trap but aww well
Hello Zachary,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Good plant form and easy to use. I found out in the internet about your site and decided to use it for my creative abilities to get a good job.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The website worked well. The AI was a little off as it reiterated the same thing many times, but it was easily editable. Education section was lacking as it did not accommodate for non-degree coursework done at colleges. The big reason for 3 stars is that it is advertised as a free service when it is clearly not
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for helping me do what I've been trying to do for the past nine months in less than 20 minutes this amazing and. A God
Sent
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Hell yeah buddy this was super easy and helpful real real helpful
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was great, easy to understand, beautiful design options, and efficient.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very efficient. It saves time and stress over creating a professional resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Its making me write 50 characters so I'm just filing this with nonsense so i can continue with getting my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It looks good just needed a quick resume no need for continue services.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Pay less man... im a student. I cannot afford so much. Maybe do like $1 per week
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was so great to use this it was such a big help thank you so much for making my life so much easier
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is easy to make my resume and give to me really big helping. Thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast and Efficient got all the necessary work done with very professional input.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Beth,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius