Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The experience was great and the resume was easy to fill out with support from the site. It is also affordable and great to use in the future.
Simply great, so far, the easiest to use, I was hoping to get it completely free but quite frankly, just $ 2.95 it's awesome, you guys beat the competition and I didn't know anything about you.
The very best.!
Thanks.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very efficient and professional service quick and easy to follow
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy and far better than I could have produced. I am very pleased with the result
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Went through the entire process only to find out I had to pay to actually get my resume. I didn't even use the automated sections except for the summary. Just wild. What a waste of my time!
Hello Ashten,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I had a great experience navigating my way thru this pain staking experience. With your AI technology it made this quick and efficient. Will continue to use this site as I create a resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
No i dont want to its a waste of my time, i liked it that's all i have to say
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy with a decent amount of ai generated help but you can just retype some of the prompts to sound more human.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was quick and easy, and I am pleased with the quality of the finished product.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and helpful and it helps you fill in everything I would recommend it and it's easy to use
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good, and satisfied with your input and easy access to the application
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Wonderful website and so helpful I have never done a resume and they made it so easy with all there wonderful tool 10/10 recommend
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I feel this was very helpful for me. I have not done a resume in years, I very thankful for the help i have got on today.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to access and accurate and professional information.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a simple process and helped me a lot. It laid it out professionally.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy to use and great info to use. Would recommend to anyone who needs help!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great so far. Editing is very important, too. Printing is essential, as well.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick, easy, and professional quality. Price is a bit expensive.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The formatting is a nice feature. I would recommend using this program for your resume needs.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius