On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
You advertise that this is a free template, after putting the work into this, I cannot even access it unless I sign up with you. Very disappointing and false advertising
So far so good the info does not educate you on the needs of current trends
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Cool service that really delivers... much better than its competition.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Its not complicated at all is very easy, i recommend it for any application.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far my experience has been good. Easy set up and appreciate the generated answers.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Bait and switch saying free then charging to get to the output
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very productive resource that assist with building a powerful resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was an easy going application. The application was very easy to follow.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy process. Very nice looking resume that is simplified and accurate
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
OK. Service is not free as advertised. It should be advertised as such. Easy to follow directions to build the resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy and quick efficient very easy to use and understand and navigate
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I loved how easy it was! The ad is very misleading it says FREE RESUME but it wasn't free at all. But it was worth it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and format is fabulous. Loved the suggested bullets and fonts.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great way to create a resume. The setup was easy to follow and fun to use.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy! I am 37 years old and never thought I'd have to make a resume again but this site made it so easy!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easier than i expected i am very impressed. I would recommend
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great product and very fast service which was good but still yet to see it
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy. I was so nervous about the process, but this made it a breeze!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very nice site would use it in the future. Made it easy for anyone to use this site
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was told I would not be charged before starting the resume, but it forced me to pay at the end. Very disappointed that I was misled.
Hello Aaron,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius