Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Excellence and well ai generated for the best outcome of a resume. Would recommend to others
Was very helpful! I'm so thankful and grateful for the support
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast and easy. I never made a resume before and I didn't know how to start. So using this information was good.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Because it is easy to use, and there are a lot of choices. Thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Wonderful and easy, made a my resume in no time flat. I would do it again
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So smooth and helpful. I just needed to be able to spruce up my dusty resume and they did such a great job.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Yeah, you gotta have some time to do this résumé but once it's done, it looks wonderful thank you so much
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This template was easy to use and well put together! Would recommend to anyone needing to put together a resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This website made filling out a resume so easy. No hard work trying to write the right things.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy-peezy! The automated suggestions and pleathera of options made the process one that I will suggest to friends and family.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love it its been the easiest thing ever i have been only working on it for a few mins
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very helpful and creative. I would recommend trying this app
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Blah blah fuh coo u blah blah n d azz whole blah r u fuh Gen serious go fuh coo ur sellfffffffffffffff
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
My experience was pure mind out at ease. My resume i have on line but is not as complete as to what was generated by your company. The look and detail to attention is fantastic!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I would like to thank you for the help in building my resume..
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great service, easy to do, it gives you a lot of ore written skills.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was wonderful …i did not have any issues what so ever.very quick and convenient
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great builder, but it is pretty dodgy to dupe people into an hour of resume building only to hold it over them at the end.
Hello Jackson,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Excellent program and easy to use. My daughter is looking for her first job and we are unsure how to make a resume for her.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy,entered my information and broke it down for me. I got to choose the best format for my résumé. Thank you so much.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius