Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Seems to be wonderful. I'm excited to see if this works for me!
Easy to use format. I will recommend it to my friends, and I will be back.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I had an amazing experience! The service was exceptional, and the staff was incredibly friendly and attentive. The quality of the product exceeded my expectations, and everything was delivered on time. I highly recommend this to anyone looking for reliability and top-notch customer service. Truly a five-star experience!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and generate from a resume to a cv. Sooo much easier than formatting it myself. Saved me so much time.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far I like it, I need to try it out more to see if I like it. I will work with it to see if I want to keep it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This help me a lot thank you so much. Never done my own resume but this help a lot.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good and very helpful but listed itself as free. I liked that it helped with wording for traits.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to navigate and very helpful with wording. Super great to use to fix my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The site was very easy to use even for someone who has not had to make a resume in a longtime. I would recommend this site to other nurses because of how easy it was to add the pertinent information that a resume requires. The price is also very inexpensive for all you get in return.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, gave me great samples to reference. Very pleased
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Really good resume builder - liked all the suggestions - seemed to be easy
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was not clear from the beginning that you would have space for volunteer work. And volunteer work appears to be limited to 1 activity. I also don't see if I can add a photo to resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I have always dreaded making a resume and I was skeptical to try this at first. My fears were unfounded, this was so simple and quick to do. I'm glad that I tried it. I will tell friends and family about it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a good experience using resume genius. Helped me to build my resume well.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super intuitive and easy to use. The AI generation of summary was a hit for me
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to navigate, liked all the choices and suggestions through each section, thanks for the help
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I loved this resume format it quick easy detailed it allowed me to put down all my experience was long not hard to do
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great website for building resumes easily, quickly and conveniently.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great it helped me realize there was a time to update my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This helped me get all the information in one place. First time I had written all this down in this format
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius