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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Kinda of mislead me into buying a resume when my thoughts was a free copy.
It was fast and easy and made my experience really good while using the site
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I have not done a resume in a long time and this process made so very easy. I absolutely love it!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I'm disappointed I was directly prompted to check out with no options. Only a $23 option. I remember having the option to pay for 14 day for $2 and some change or 30 days for $7? I was going to do another 14 days. I bit the bullet this time only because I have no time to go somewhere else. $23 for a resume that was built with the help of prompts and no human interaction is ludicrous. Over-Priced. No upfront page about payment or plans.
Hello Isabelle,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Nice. It was great.Thank you very much. The following is what I intended for it to be thank you very mych very much
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My experience was great you helped me a lot it was Wonderful.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love the tool, it was easy to use and I got my resume updated in about 20 minutes
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and quick made a stressful situation much easier as I needed to get this done quickly.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I thought it was a "free" resume builder. Definitely misleading.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for making my life easier. You have been very helpful. Thank you kindly. I was thinking that it would be so much more difficult.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Works great & I just heard about it today. This is great resume builder
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is a great tool that quickly improved my resume today. Thanks
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast and easy to use! Would recommend to anyone who needs help building a resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super Easy! Loved the templates. Excited to see results! Thanks again.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great system to work with very satisfied with the whole experience and working with the easy to use system
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and quick was very useful made the process feel very easy
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to work made me realize how easy this was to make a resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great! Easy to use, very user friendly, very intuitive. Made making a resume a breeze, would highly recommend to friends and family.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very quick and efficient. I was pleasantly impressed with the product I received.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I greatly appreciate the guidance in creating a useful resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius