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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Easy to use! Looks great, should help me alot. Nice format. Thank you for your help
The process was simple and well thought out. I finished my resume in less than 10 minutes.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was great!, I just didn't understand the billing process
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was quick and efficient, exactly what I needed with the time constraint.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was good experience I got through my resume search and processing quickly and was able to download for a job hunt, great service
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Says no CC but then charges you at the end or you can't do anything with the resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast, easy and resume looks great! So many choices for format and style of resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Worth the 3$ to make a beautiful masterpiece. Its worth the 3$ to get a job that will pay the money back!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Simplifies everything and makes it easy to build your resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Worked really hard on my resume and in urgent need of an updated resume. Went to pay for it and then pressed the back button because i wanted to edit something. It delted my whole resume. Not to mention almost nothing is required unless you are putting the referenced and it requires far to much information, all you should need is a name and phone number.
Hello Joyce,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I completed my resume but I'm not sure if the cover letter was completed. Also wasn't asked about the PDF.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to understand. All my information was transferred correctly. I had no problem add additional information.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience xxxxxxx cxxxxxx cxxx. Cxxxxxx. Cxxxxxxxxxx
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great and easy! Easiest resume I've ever done. Thank you for your help
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a great experience. It was easy to build the resume and required information can be picked from samples.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for this service, it was fast a quick, I really appreciate it
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I recommend everyone to use resume genius they make easy for you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super helpful automatic fill in on the resume template once you fill in your information.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Needs access to place the resume sections in the order we deem fit, with also being able to change section headlines. Needs double the template options, at minimum.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful and easy they guide you step by step we good results
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius