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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
Follow Raynard S.
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Easy to use and will always come back to update my resume. I will recommend,

Date of experience: November 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
2 reviews
0 helpful votes
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Most humbly not sure as I have not been able to print or look at because of this

Date of experience: November 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colombia
1 review
0 helpful votes
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Loved every step of it its easy to use, besides its friendly, totally would recommend it

Date of experience: November 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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Easy, plenty of thought and experience to offer the job hunter

Date of experience: November 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Karlee W.
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Great experience, I had a very easy time typing in my information while it generated and clean and organized resume for me.

Date of experience: November 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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Very easy to make a resume, the information provided was not at all complicated and it didn't take very long to complete my resume.

Date of experience: November 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Love the different professional formats and tools to create a Resume with ease

Date of experience: November 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Powerful tool for creating professional and visually appealing resumes

Date of experience: November 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Very easy to use and the different formats with so many choices made my resume stand out.

Date of experience: November 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
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Google ad said free
December 5, 2024

Google ad said free. It was not free. But it was helpful, so thank you

Date of experience: November 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Mexico
1 review
0 helpful votes
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Nice and organized, It was simple and easy to set up my resume, provided plenty of templets to choose from

Date of experience: November 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
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To hook people in with "free" resume advertising, then CHARGE them with the ADDITIONAL garbage of having to remember to CANCEL after 14-days rather than a one-click option to buy ONE freakin resume and be done - THAT is why one star. So sick of companies doing this crap!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Sharina,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Quick and easy
December 5, 2024

Quick and easy. Hope to not need it past the 14 day trail period!

Date of experience: November 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Good
December 5, 2024

Good. Choices were not as I expected. Will use this as a test.

Date of experience: November 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Botswana
1 review
0 helpful votes
Follow ARNOLD L.
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Great!
December 5, 2024

Great! The ease with which I updated my CV was due tothe fact that I was able to update my old CV and resume Genius simply sorted and aligned it for me. One other feature is that it had guidelines which reminded me of my job functions, making it easier to complete it.

Date of experience: November 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
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Very helpful
December 5, 2024

Very helpful. Though it would be better if you could edit and expand on the actual job title.

Date of experience: November 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Quick, easy & convenient
December 5, 2024

Quick, easy & convenient. Took the stress away from needing to get this done!

Date of experience: November 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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It was a Really nice experience thanks for your service
I'll be telling my coworkers about you

Date of experience: November 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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I had already paid for my resume weeks ago. I canceled my subscription since I did not need it anymore. I realized I had a typo, so I went to fix it and I had to pay $24 JUST TO FIX A TYPO!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Andrea,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Great was an extremely easy process and was a great experience in it entirety

Date of experience: November 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius