Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great they save my butt with help writing a resume. Resume strees me out and this made the procces easily
Problematic in using various forms of online payment, but a fabulously user friendly site, thanks!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It's ok.too expensive your pricing should be adjusted at least give the trial for one month instead of 14 days
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was automated which made it so much easier to pull job duties etc
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
VERY USEFUL TOOL WITH AI INTEGRATED IN THE SOFTWARE HELPED ME TO CREATE A SHARP YET VERY INFORMATIVE AND PROFESSIONAL CV
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is a wonderful tool. It is easy and very handy. I was able to complete the entire process in less than 30 minutes. I will definitely let friends know
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Id like to be able to edit the resume templates. Where each section goes
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Overall great experience. Quick and easy to use. Incredibly satisfying.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent service excellent service excellent service excellent service
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
5 Stars it was real y easy for me to do it thank you One of my frÃe
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
"Resumegenius offers an intuitive and user-friendly platform for creating professional resumes. The step-by-step guidance, coupled with customizable templates, makes it easy to craft a tailored and polished CV quickly. It's a reliable tool for job seekers looking for efficient resume-building solutions."
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good hhsisisvssjskssbsbshsushdhdhhxxhxhxhxhxhxhxbxbxbxb
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very good! Amazing project with great potential and great potential for the future of the project and the team is building a great future.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I appreciate this tool to further assist in getting the job I desire
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Well it was supposed to be free until i tried to print or save it
Hello Luke,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Love all the helpful hints and suggestions. Just what I needed
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Nice very easy to navigate. Hopefully i can get a new job! Thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Every step is easy to navigate and the recommended contents are realistic.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great start for building my resume my company I will be applying to should feel happy and satisfied with my final project
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius