Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I thought that creating a resume after working the same job for many years would be a difficult process, but resume genius made it very simple.
I think this part is stupid I just need my resume. Why do I need to keep trying to get this you already lied
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I am still waiting on my resume. I have been asking my mom to do this for me she is a graphic designer and I'm still waiting this popped up so I tried it it was super easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
A quick and easy to fill out and create a professional resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy and user friendly with many options for whatever field you're trying to build your resume for.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This site is extremely accessible and made my resume creation experience super quick and easy!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience. I was nervous about doin a good job, but it turned out better than expected.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great app for updating your resume! I highly recommend using this app!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick easy effective! Have used to quickly and efficiently create the perfect product
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was an easy and excellent experience very well explain i followed all steps
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Its been good. It has helped keep my resume more organized and consistent.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I did not like the fact that I had to pay for this item because I got the ability to customize before I had to pay.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great service forum ipsum great service forum ipsum great service forum ipsum great service forum ipsum
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very convenient! I used this to generate a resume for a position as a dental assistant still in my undergrad years. Highly recommend!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy, step by step instructions. It had been a long time since I had written a resume so I needed help with the format.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy website to use, very helpful as well. Great for no work experience individuals as well as people with loads of work experience.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Using this platform was easy and user friendly, the formats are attractive and concise.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Creating a resume was quick, easy, and simple to use. I have a detailed resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fine but the years are limited in some areas, my expected graduation was 2025 but there was no option
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
.Very helpful, easy to use, lots of good information...
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius