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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Quick and easy to use. Walks you step by step through the process.
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Quick and easy. Never have i used a better resume builder than this.
Extremely easy to use, creative and helpful in cheating my CV.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was simple to use. Good templates that match your job title.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use and quick. I appreciate the help on this. Thank you!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great resume this is the thing i need it for ymy resume to be presentable
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to follow and complete, very helpful hints, Thank-you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It depicted free on Google and now asking for payment. Worthless
Hello Yasir,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Love the names of each resume had. Made it easy to know what type of resume to use due to your personality and job description.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Its working i still have to check further i will comeback once i check everything
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Would very much appreciate it being known up front about paying for the service before using it
Hello Alon,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Really happy with the service and the templates, easy access
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Technical Support Joel and Hanniel Kept hanging up on me intentionally when requesting assistance. I was very upset. This occured at around 8pm Central Standard Time. Please fix rectify this I am new to your site and that turned me off from using your service again. However my resume experience was good very easy to use interface. Thank You. Joel was too busy taking his dogs out I called back and spoke to Hanneil (not sure how to spell) and informed him of what happened he said, "Oh he hung up on you!" and did the same thing.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy process and made creating a resume be less stressful. So happy for this site.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Terms and pricing should be divulged ahead of the time invested in the resume building.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It states free yet you charge me. I do not want a monthly subscription
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Good i don't feel i have to write a review you said free and it was not.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This works well for churching up your resume. It makes it easy to get everything put together in a manner that you like.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The resume looks amazing, but I am quite frustrated as there was no indication that there would be a fee to get the completed resume until the very end.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius