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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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Quick and easy to use
December 14, 2024

Quick and easy to use. Walks you step by step through the process.

Date of experience: December 4, 2024
Australia
1 review
0 helpful votes
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Date of experience: December 4, 2024
Michigan
1 review
0 helpful votes
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Quick and easy
December 14, 2024

Quick and easy. Never have i used a better resume builder than this.

Date of experience: December 4, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
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Extremely easy to use, creative and helpful in cheating my CV.

Date of experience: December 4, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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It was simple to use
December 14, 2024

It was simple to use. Good templates that match your job title.

Date of experience: December 4, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Very easy to use and quick
December 14, 2024

Very easy to use and quick. I appreciate the help on this. Thank you!

Date of experience: December 4, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Saudi Arabia
1 review
0 helpful votes
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Great resume this is the thing i need it for ymy resume to be presentable

Date of experience: December 4, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Easy to follow and complete, very helpful hints, Thank-you

Date of experience: December 4, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

AE
1 review
0 helpful votes
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It depicted free on Google and now asking for payment. Worthless

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Yasir,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Love the names of each resume had
December 14, 2024

Love the names of each resume had. Made it easy to know what type of resume to use due to your personality and job description.

Date of experience: December 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

AE
1 review
0 helpful votes
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Its working i still have to check further i will comeback once i check everything

Date of experience: December 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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Would very much appreciate it being known up front about paying for the service before using it

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Alon,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

India
1 review
0 helpful votes
Follow Shwetha H.
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Really happy with the service and the templates, easy access

Date of experience: December 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
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Technical Support Joel and Hanniel Kept hanging up on me intentionally when requesting assistance. I was very upset. This occured at around 8pm Central Standard Time. Please fix rectify this I am new to your site and that turned me off from using your service again. However my resume experience was good very easy to use interface. Thank You. Joel was too busy taking his dogs out I called back and spoke to Hanneil (not sure how to spell) and informed him of what happened he said, "Oh he hung up on you!" and did the same thing.

Date of experience: December 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Easy process and made creating a resume be less stressful. So happy for this site.

Date of experience: December 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
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Terms and pricing should be divulged ahead of the time invested in the resume building.

Date of experience: December 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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It states free yet you charge me
December 14, 2024

It states free yet you charge me. I do not want a monthly subscription

Date of experience: December 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
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Good i don't feel i have to write a review you said free and it was not.

Date of experience: December 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
2 reviews
0 helpful votes
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This works well for churching up your resume. It makes it easy to get everything put together in a manner that you like.

Date of experience: December 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
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The resume looks amazing, but I am quite frustrated as there was no indication that there would be a fee to get the completed resume until the very end.

Date of experience: December 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius