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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Great help and made me think of things I had forgotten. This website is awesome. I will definitely recommend this to my family and friends.
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Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thanks for the easy work made it simple to get my resume.
Thank you
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was under the impression that I would get my resume for free. As I go to get the resume, I discover that regardless of what I do I will pay. Instead of making someone go through the whole process of building a resume under the impression that it is free. The website should consider advertising that you have to pay. Waste of time.
Hello Kiana,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Resume Genuis was easy to navigate. Resume builder gave me plenty of options to build a good resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great Service. The prompts that were provided were very helpful and useful
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Logging into this website was quick and easy I will be using this in the future if needed.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great a phenomenal platform and it was fast, easy and fun to use!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's been excellent, I recommend this app. It's been very helpful.!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good job easy to use see if it gets me a new job or not. That is the true test.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was Excellent and help me very much with my professional resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love the help organizing, formatting and writing my resume. It took the headache and dread out of it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It says its free but charges you in the end. I would not have spent the time if I knew i had to pay
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Extremely efficient! The process was so simple and made creating a beautiful resume feel effortless.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The help writing and formatting the resume was great, but the program doesn't help/allow for the document to stay under one page. I need the resume to be one page, but after adding all of the fields it's larger than one page.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I never know exactly what to say that will help me get a second look on my past resume's. This platform helps me and many others to sound sharp, professional, and prepared to do the work that is required according to my skills and experiences.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy to use. I was dreading revising my resume but this made it fun
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy for me to create my resume. Stuff is usually complicated for me but this was smooth.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great Experience and so easy to use. I did not know where to start in building a resume. This was extremely helpful
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius