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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Great information and demonstrating experience and education properly and clear.
Quick and interactive produced a quality product. I hope to be successful
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You market as free, but it's only free if you make your resume with no intention of using it. I spent over an hour compiling my resume only to find out that I have to pay you $3 to download/use it. I would have spent my time on another website that is truthful with their marketing or even made my own on Microsoft word from scratch.
Hello Kelsey,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Quick, easy to use and efficient! One of the best resume sites
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very good at guiding me in the professional direction with confidence.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use and loved the suggestions of each section and the format options were very helpful.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Instructions were clear and concise. It was easy and fast to get through.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I wish there were better options when not knowing what job you want
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I appreciate how the resume is organized and reader friendly.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great easy only took a couple minutes. Very professional looking.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy. I hope finding a job will be as well. I've been trying to find work for a long time. I hope this will help
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I love it! This was extremely easy and will get me the job! Thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is a pleasant experience so far. And the end result is very nice.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was quick and easy. Plus it was simple and did not feel like you were doing your taxes.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good. I got the things I need. Would recommend to people that are doing a quick resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great I really appreciated the help helped me out big time thank you I appreciate it
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for making this easy to follow even on my Apple iPhone
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You should start by giving exactly what the price is rather than at the end.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good, can't complain did what I needed it to do but the survey is a little extreme.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Amazing! Concise, love how it generates an AI message, variety of fonts and letters.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius