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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow James O.
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Everything was easy to complete and update. Would highly recommend.

Date of experience: December 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
2 reviews
0 helpful votes
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Made my life easier
December 19, 2024

Made my life easier. I was dreading the entire process, but when I finally got down to it, your app. Made very easy to work with.

Date of experience: December 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Great site got the resume done, you got me with the surprise billing though. Lets hope it catches the job.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello James,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Great experience
December 19, 2024

Great experience. The process was quick and helpful. Thank you.

Date of experience: December 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
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Very good responses to me that I got in my life with the app and I will recommend to other people in the future

Date of experience: December 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow An-Na K.
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They didn't specify that they were gonna charge me 20 $#*!ing dollars for a weird $#*! subscription that doesn't do $#*! and it didn't even let me download the résumé. I had to take a stupid low quality screenshot of it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello An-Na,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow JIMMY I.
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THANK YOU FOR HELPING ME OUT TODAY TO FIN A GOOD PAYING JOB.I REALLY APPRECIATE THIS AND THANK YOU AGAIN

Date of experience: December 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Great
December 19, 2024

Great- helped describe my best characteristics, review my experience, validate my job that I'm applying for

Date of experience: December 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colombia
1 review
0 helpful votes
Follow Joseph R.
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Good experience for create my CV, is fastest and easy, not more than 1 hour!

Date of experience: December 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Smooth
December 19, 2024

Smooth. I just want to see if they will cancel correctly and not try to scam

Date of experience: December 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Quinn L.
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It should be cheaper, considering most people only need to use it omce or twice. I think lowering the cost monthly would keep more people subscribed for longer.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Quinn,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow Kourtney N.
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Love the layout!
December 19, 2024

Love the layout! Love that it provided suggestions and the professional summary it provided.

Date of experience: December 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Meagha A.
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It would be great if you could make the software free for everyone.

Date of experience: December 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Tara R.
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I was told by a colleague that this site does not help secure a job with using the resume work.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Tara,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New Hampshire
1 review
0 helpful votes
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Templates are fine
December 19, 2024

Templates are fine. Wish there was a better way to alter them to fit my needs. A lot of blank unused space.

Date of experience: December 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Steven F.
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Good experience but kind of expensive for one resume. Maybe 10-15 but I understand you need to make money too.

Date of experience: December 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Keith A.
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Easy and insightful
December 19, 2024

Easy and insightful. The ability to upload an old resume and then make updates was a no brainer

Date of experience: December 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Katalin P.
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Very cumbersome to fill in the info, editing is complicated

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Katalin,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Elizabeth Z.
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Simple and easy access in filling out this Resume. Excellent suggestions for job descriptions.

Date of experience: December 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
2 reviews
0 helpful votes
Follow Stephanie N.
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Quick and easy!
December 19, 2024

Quick and easy! Saved me precious time when applying for well sought after job!

Date of experience: December 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius