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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Everything was easy to complete and update. Would highly recommend.
Made my life easier. I was dreading the entire process, but when I finally got down to it, your app. Made very easy to work with.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great site got the resume done, you got me with the surprise billing though. Lets hope it catches the job.
Hello James,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great experience. The process was quick and helpful. Thank you.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very good responses to me that I got in my life with the app and I will recommend to other people in the future
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
They didn't specify that they were gonna charge me 20 $#*!ing dollars for a weird $#*! subscription that doesn't do $#*! and it didn't even let me download the résumé. I had to take a stupid low quality screenshot of it.
Hello An-Na,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
THANK YOU FOR HELPING ME OUT TODAY TO FIN A GOOD PAYING JOB.I REALLY APPRECIATE THIS AND THANK YOU AGAIN
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great- helped describe my best characteristics, review my experience, validate my job that I'm applying for
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good experience for create my CV, is fastest and easy, not more than 1 hour!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Smooth. I just want to see if they will cancel correctly and not try to scam
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It should be cheaper, considering most people only need to use it omce or twice. I think lowering the cost monthly would keep more people subscribed for longer.
Hello Quinn,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Love the layout! Love that it provided suggestions and the professional summary it provided.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It would be great if you could make the software free for everyone.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I was told by a colleague that this site does not help secure a job with using the resume work.
Hello Tara,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Templates are fine. Wish there was a better way to alter them to fit my needs. A lot of blank unused space.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Good experience but kind of expensive for one resume. Maybe 10-15 but I understand you need to make money too.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and insightful. The ability to upload an old resume and then make updates was a no brainer
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very cumbersome to fill in the info, editing is complicated
Hello Katalin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Simple and easy access in filling out this Resume. Excellent suggestions for job descriptions.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy! Saved me precious time when applying for well sought after job!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius