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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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So far - so good. It would be better if I didn't have to answer multiple questions.
Thank you for allowing me to use your website. This a great way to help people.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My overall experience was great, very quick, and very easy to use.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very user friendly, quick and easy to use. Everything you could ask for.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Rip off I canceled and they still took money off my visa but not gonna complain just delet my account
Hello Christina,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
You made this process so easy and very comprehensive. It was really helpful to start this process with much information and have a guide that helped me organize all the information.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This has been incredibly helpful as i have had trouble in the past creating a resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and navigate the website - user friendly!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is a great website! Fast at filling out and fast at getting results!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome! It was super quick and easy to fill. I liked the suggestions offered during the filling up process.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Straightforward and simple...exactly what I was looking for.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The app was user friendly, easy to use and professional resume formats to chose from.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very helpful I really liked how user friendly it was for me.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Bad
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Hello Ricardo,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Still learning how to use the site. It seems there are so many choices that it's easy to over-do it!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was charged 23 dollars for this when I had a 3 monthly thing I do not want this service want my money bCk
Hello William,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great, Easy to use. Made a very professional resume without a lot of effort.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
False Advertisement, you advertise a free resume and then at the very end charge folks in order for them to get the resume they spent a bit of time making. You are a snake
Hello James,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
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Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience overall. Quick and concise. Easy to use. Easy to understand.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius