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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Easy & Quick to Complete. Step by Step process. Will recommend.
Good layout, I just do not use it enough to pay monthly for it.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Why was I being charged so much before and then was offered the same plan but for only $3 per month? This is unaccaptable.
Hello Amy,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was fast and easy to use. Very helpful tools included. Great program
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Would not accept gift card and I am dissatisfied with the payment method
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your help to make my resume looks good. Easy and helpful
It's quick and easy to follow. Takes the hassle out of building a resume from scratch. Very intuitive and well worded. Finished my resume in no time. Highly recommended.
Great experience with assisting to build a resume today...
Easy i dont have time to enter all this i am in a hurry why would you do this anyway
Love it just needed a break! Thank you so much for help with my resume
Excelente, muy rapido todo y buenas opciones para todo, me encanto.
Quick and easy to create my resume. I needed this today and because of the convenience I was able to.
Great product, really helped making the resume. Just cancelled after i made the resume.
It's a fine Resume Builder. I enjoyed the process of putting it together. Rather expensive, but worth the effort needed.
It was easy to use, follow and create a new resume style. Thank you!
It was decivining and gave me the impression it was free spend hours making my resume and then asks for money i didnt want to do it all over again so i paid
Very easy to use helpful tools and techniques that are useful for you to use in completing
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great service easy to follow grateful for the help now i can get a job
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Kept being charged even though I keep emailing to cancel my subscription.
Hello Nancy,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very helpful and easy to do professional resume even you don't have any experience
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius