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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Veronica N.
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The program gave great prompts I wouldn't have thought of for experience. Additionally, all your information can be effortlessly placed into a template of your choosing.

Date of experience: December 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow MAHMOUD V.
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Mentioned its free but it was not
December 23, 2024

Mentioned its free but it was not. Provided good feedback and good examples.

Date of experience: December 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
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It was easy information recommended for most people like me dad does not have much time

Date of experience: December 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow Marshall R.
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I thought these were free, only to be bait and switched. How rude.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Marshall,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Johanna W.
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Great resume templates, love the different fonts and layouts they have, also the examples they have to help fill out the blank

Date of experience: December 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ghana
1 review
0 helpful votes
Follow Emmanuel W.
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My bank account has been deducted about subscriptions without any notice. I just want a refund of the money.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Emmanuel,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow FRAN Q.
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Was easy and i had problems with another site and never got it finished I did this one in less than an hour

Date of experience: December 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Johnathen U.
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Really easy to use!
December 22, 2024

Really easy to use! I hope it gets me a position I have always wanted.

Date of experience: December 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Oscar O.
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Great thanks for all your help and be here to support me with my resume

Date of experience: December 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Deanna A.
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Have you create a resume and then charge you. Please charge up front so we don't waste our time.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Deanna,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Matthew M.
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It rocked and I really appreciated how easy it was to use. I would use it again

Date of experience: December 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Stacey W.
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Easy to use and very straight forward in terms of "ho-to." would highly recommend

Date of experience: December 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Czechia
1 review
0 helpful votes
Follow Zdeněk S.
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The experience was good..
December 22, 2024

The experience was good. But i missed some experience level for skills or years using the technology

Date of experience: December 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Mitchell E.
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I found it easy and self explanatory
I would recommend this to friends
Please send to my email

Date of experience: December 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Mexico
1 review
0 helpful votes
Follow Dianna U.
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This was super-fast and looks very professional. It saved me a lot of formatting and unnecessary work.

Date of experience: December 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Whitney O.
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Great suggested examples when generated in the allotted boxes

Date of experience: December 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
Follow Shevaun L.
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The actual wizard is great
December 22, 2024

The actual wizard is great. I am rating it 3 stars, because I was misled about the pricing. It is not indeed, free.

Date of experience: December 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Angela D.
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Very helpful resume builder simple to use. This provides great options for your resumes and cover letters.

Date of experience: December 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Nathanael H.
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Smooth experience that made everything clear and available to work

Date of experience: December 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Heather Z.
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Resume would not download so it was a waate of money, tried support with no response, feels like a scam.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Heather,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius