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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow TARIS X.
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This is a great site to build a resume online, I highly recommend this site.

Date of experience: December 14, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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Very easy love how easy it is,absolutely needed help today and I came to great place thanks

Date of experience: December 14, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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The process was fast and easy to do
December 24, 2024

The process was fast and easy to do. My resume has never looked better.

Date of experience: December 14, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
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This is great!
December 24, 2024

This is great! Thank you! I'm super impressed with the resume options.

Date of experience: December 13, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Louisiana
1 review
0 helpful votes
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I initially tried Resume Genius in July this year. It was difficult to cancel my subscription. I continued to be charged for 4 months. Otherwise a good product

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 13, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Janet,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

North Dakota
1 review
0 helpful votes
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Well done, just don't love the billing format. I would prefer to pay a flat rate every time i use, as opposed to a subscription/time based...

Date of experience: December 13, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
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It is amazing to have you guy help on resume building for the people who have trouble with it. Thank again resume Genius.

Date of experience: December 13, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow GINALYN N.
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Great experience and so easy to make an attractive resume..

Date of experience: December 13, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Creating the resume was a smooth process but the templates offered are outdated.

Date of experience: December 13, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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It was great!
December 24, 2024

It was great! Please allow me to now get my resume. I provided that it was a great service. Thanks!

Date of experience: December 13, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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You guys charged me and didn't send an notification it was going to be renewed and I had to dig for a way to cancel. Meve again. I won't recommend or use you again.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 13, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Russell,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Some of the editing features feel challenging however overall it is helpful.

Date of experience: December 13, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Mark U.
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Resume template easy to use and create a great resume. Thanks

Date of experience: December 13, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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A one-time resume download shouldn't be something I will have to be constantly charged monthly. I just need a resume and I am done! No ties, if I want it again, I pay for the specific period and no auto-payment renewal trap on my money.

Date of experience: December 13, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Kerry G.
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Excellent Experience It's a really quick and easy way to get your resume completed.

Date of experience: December 13, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
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Was great.thanks for all.I hope to come back soon.its just that I don't have money money.

Date of experience: December 13, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Unable to edit basic cover letter templates/text without starting an entirely new cover letter from scratch each time. They have recently implemented a sickening tactic of not allowing you to copy and paste the text from the documents that you create within the program. I'm a paid subscriber, so what is your game? Mind games. That is your game. Why bother saving your CVs when they are forever locked into whatever job description header was inputed the first time. Makes this whole thing so gd frustrating I had to write a review. They could fix these issues but I don't see it happening. By the looks of things they are not and will not ever make any improvements to help the end user. They will only employ tactics to screw with your head and frustrate you. Would not reccomend to anyone ever.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 13, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Nunya,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
Follow ASHLEY B.
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I would like to have seen the whole resume before deciding to purchase

Date of experience: December 13, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Alaska
1 review
0 helpful votes
Follow Colby Y.
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Easy and fast resume building, my resume went from boring to modern and professional

Date of experience: December 13, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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The process was convenient and quick!
December 24, 2024

The process was convenient and quick! Including great suggestions and multiple layouts.

Date of experience: December 13, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius