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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Australia
2 reviews
0 helpful votes
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It's awesome
December 27, 2024

It's awesome. I enjoyed using it.makes building very easy but people don't like typing a lot so if you really want exit interviews make it short.

Date of experience: December 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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I paid for an initial resume and trial
December 27, 2024

I paid for an initial resume and trial. I have been billed a subscription fee several times that I did not sign up for.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Mark,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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Super helpful for anyone creating a resume. 50 words penis vagina $#*! and $#*!

Date of experience: December 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Kasey R.
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I was looking for a free resume builder and this was falsely advertised.

Date of experience: December 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
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Good service
December 27, 2024

Good service. Fair price. Easy to cancel. I'll probably be back one day and will definitely recommend.

Date of experience: December 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Rebecca L.
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First time user, created a new account last night, new resume created & paid for. Then when logging back in today, resume didn't save, I had to create again and then paid again as well.

Date of experience: December 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
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Very easy to use!
December 27, 2024

Very easy to use! Simple and user friendly. It had a lot of features

Date of experience: December 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
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Easy to use, made my input of jobs a lot more clear. My resume is more appealing and useful and up to date.

Date of experience: December 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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I haven't done a resume in years
December 27, 2024

I haven't done a resume in years. The guidance was very helpful.

Date of experience: December 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Gail I.
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What a wonderful site!
December 27, 2024

What a wonderful site! So incredibly helpful! I most definitely recommend ResumeGenius to anyone who needs assistance creating their resume.

Date of experience: December 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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Will see what happens with this
December 27, 2024

Will see what happens with this. Will see what happens again

Date of experience: December 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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It was such an easy process to help on my resume. A friend suggested that I use this app and I'm so happy I did

Date of experience: December 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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It was a good experience and I wish to keep using such an online application

Date of experience: December 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Ely M.
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Too expensive, it should be less expensive since I already had my resume build.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Ely,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Jon R.
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This was so quick an easy with minimal time to prepare for new job opportunities

Date of experience: December 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Justin I.
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Good Job keep up the good work I would recommend you to others.

Date of experience: December 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Laiza R.
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The resume was easy to do and I was able to put all my information on it.

Date of experience: December 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Jazmine I.
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Super quick and easy
December 27, 2024

Super quick and easy. Very simple to use and my resume sounds very professional I love it!

Date of experience: December 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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Great
December 27, 2024

Great. User friendly very helpful when I had too many words.

Date of experience: December 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Idaho
1 review
0 helpful votes
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This is a great program, but don't advertise yourself as a free service if you have to pay to have access to what you created. It's misleading and no matter how good the program was immediately makes it feel like a scam. Will find a new platform to use next time.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Natalie,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius