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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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So far so good! Will do an update later, if anything does not come out correctly!
I enjoyed the website while I worked on my resume. Five stars.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Don't advertise that your services are free if they're not!
Hello Arnold,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very nice was easy to understand and liked all the templates that were available to bcoose from
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Misleading in that you don't state up front that there will be a fee to access the resume that we were allowed to create to "try". Otherwise, good service.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This site was easy to use. I liked the variety of templates to choose from as well as the in-depth detail I could provide yet still being pointed in the right direction in including what was truly important and necessary.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Intentionally wasted my time to drag me in and then hit me with a fee it's pathetic.
Hello Austin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The ease of navigating through the software and it's tools.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great, very easy to use. I like the suggestions given. Nice.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Makes building ones resume quick and easy. Thanks resume genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and painless so far. There were many options of resumes to choose from and lots of prompts to help guide the process of creating one.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Best ever. I really recommend this site... excellent performance
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very useful tool.
Extremely easy to use with a large selection of formats.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy. I had no problems in understanding the procedures.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great! I used it to build a resume and paid the 2.95, found a job, cancelled my subscription, and returned to life with a better Resume for my future career endeavors!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
States free and then makes you pay once you put in the work to update the resume. False advertising is super annoying. I would be happier with the service if it was more upfront.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Was very user friendly and easy to understand the process and options of generating and updated resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy. It was very user friendly and was very quick,
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was supposed to be free? Just using this temporarily. Should be all set.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great Love my CV, I loved the ease of editing and viewing before downloading. Great site!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius