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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
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It was helpful
January 12, 2025

It was helpful. False advertisement we thought it was free.

Date of experience: January 1, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Tennessee
2 reviews
0 helpful votes
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It was very easy to use
January 12, 2025

It was very easy to use. Everything went step by step and it looked professional.

Date of experience: January 1, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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Very user friendly, looks super professional, great tips for future writing

Date of experience: January 1, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Was a great site to craft a resume and cover letter that I loved!

Date of experience: January 1, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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The AI correction suggestions kept getting in the way. Maybe have a turn on / off option.

Date of experience: January 1, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Kentucky
1 review
0 helpful votes
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Not free although advertised as free
January 12, 2025

Not free although advertised as free. There should be a free tool

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 1, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jimmy,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
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Super easy to use even for this non techy millennial. Id recommend this service for people that are not technology inclined.

Date of experience: January 1, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Just started to use your program as on now. I did find it to be very easy to navigate and easy breezy to make a professional resume.

Date of experience: January 1, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Idaho
1 review
0 helpful votes
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Great!
January 12, 2025

Great! I think using this product helped me save time and made it so much easier to accomplish my goal.

Date of experience: January 1, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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Loved it, but forgot I still had a paid active subscription, and it renewed today, and I really didn't have the money to spend on the subscription so I cancelled my account so it doesn't happen again next year.

Date of experience: January 1, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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This website is super easy to use, incredibly helpful. Love it!

Date of experience: January 1, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Happy with the results, but not happy that it was advertised as 'free' only to discover at the end of all the tweaking that there are in fact fees. Will be contacting customer service to cancel after my 14 days.

Date of experience: January 1, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow KIMBERLY Y.
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I like the templates and the ease of uploading my previous resume. There are sections that I cannot edit online.

Date of experience: January 1, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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It was easy to make my resume look professional, and I am satisfied with it.

Date of experience: January 1, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Easy to use, Extremely Helpful!
January 12, 2025

Easy to use, Extremely Helpful! The hub of ideas for the resume made the process very efficient.

Date of experience: January 1, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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Impressive so far
January 12, 2025

Impressive so far. First time user. Looking to get resume noticed and what i was doing was not working. Thankful such a thing as resumegenius exists. Recommended by my daughter.

Date of experience: January 1, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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Was so easy and great and quick definitely would use again and was grateful at how easy and quick it all was

Date of experience: January 1, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Is so expensive, and take advantage from people need it. Most of the information was written and provided from my own.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 1, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Sergio,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
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This subscription was misleading and continue dto charge me 5 times after i "thought" i had cancled. And when i chech it says subsription is $3/ and i was chared 23.95 five times! Very unhappy

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 1, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Holly,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Stephen Z.
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So far so good, I need interviews to start flowing in real soon!

Date of experience: January 1, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius