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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It was helpful. False advertisement we thought it was free.
It was very easy to use. Everything went step by step and it looked professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very user friendly, looks super professional, great tips for future writing
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was a great site to craft a resume and cover letter that I loved!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The AI correction suggestions kept getting in the way. Maybe have a turn on / off option.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Not free although advertised as free. There should be a free tool
Hello Jimmy,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Super easy to use even for this non techy millennial. Id recommend this service for people that are not technology inclined.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Just started to use your program as on now. I did find it to be very easy to navigate and easy breezy to make a professional resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great! I think using this product helped me save time and made it so much easier to accomplish my goal.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Loved it, but forgot I still had a paid active subscription, and it renewed today, and I really didn't have the money to spend on the subscription so I cancelled my account so it doesn't happen again next year.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This website is super easy to use, incredibly helpful. Love it!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Happy with the results, but not happy that it was advertised as 'free' only to discover at the end of all the tweaking that there are in fact fees. Will be contacting customer service to cancel after my 14 days.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I like the templates and the ease of uploading my previous resume. There are sections that I cannot edit online.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy to make my resume look professional, and I am satisfied with it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, Extremely Helpful! The hub of ideas for the resume made the process very efficient.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Impressive so far. First time user. Looking to get resume noticed and what i was doing was not working. Thankful such a thing as resumegenius exists. Recommended by my daughter.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was so easy and great and quick definitely would use again and was grateful at how easy and quick it all was
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Is so expensive, and take advantage from people need it. Most of the information was written and provided from my own.
Hello Sergio,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This subscription was misleading and continue dto charge me 5 times after i "thought" i had cancled. And when i chech it says subsription is $3/ and i was chared 23.95 five times! Very unhappy
Hello Holly,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
So far so good, I need interviews to start flowing in real soon!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius