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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good stuff and I hope it works. It's been fun working with this and look forward to seeing it again.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great! The site is very easy to use and great with a helping aid.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Yet to say. Said free initially, but only prompted to pay at a later stage.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Excellent and highly recommended, I will always recommend them to my friends
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is a good place to start as it makes it really easy for you to use it and be satisfied with the results
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and professional, I liked the prompts and the summary.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was very help in building my resume. It was quick and easy
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You should be able to save your progress when you create an account or just make people pay to create an account. I had to fill in the rest of my resume with BS just so I could get to the end where I'm forced to buy an account to save. I have NO PROBLEM paying for the service, charge me upfront, but don't make me have to refill out the exact same modifications to my resume or fill in some BS just to get to a save point.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Sometimes very difficult to manage. Wanted to go back to original info submitted but AI generated data was only accessible.
Hello Dawn,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
$#*! you for hiding the fact that you charge a membership when all most people want is a simple $#*! resume. $#*! this website who ever created it is scum
Hello Ashlyn,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
You said it was free. It's not free. I got all the way through it and you charged me 3$.
Hello Katie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Convenient. Truly hope that I am able to endorse this site further
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was quick and easy for me to put together my resume after I lost mine and needed one immediately.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Looking forward to using this resume in the future. Will update progress as I continue my employment search.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is fast and accurate, very descriptive. And i do not have to take too much time to think about the changes
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
GReat and very easy to use. It took me step by step on what to to.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Ver easy to use, it was a awesome experience. Will recommend!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius