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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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An awesome experience. I haven't had to produce a resume in over 30 years, and this helped me kick a good resume out in in less than an hour. I was impressed.
Simple and easy process. It was easy to navigate and helped with some attributes I may have forgotten to add otherwise.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's been very easy to use! I think it was very easy to follow the directions on this site. I would recommend this site to others.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great app, form are easy to use and very efficient I just didn't use it enough
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was quick, fast, great, easy. Will highly recommend to friends
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Seems to be great so far, I want to make more changes to my resume though so we will see how user friendly this is.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome! They give great recommendations and they format the resume beautifully.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good service provided which made it quick and easy for me to create a resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
To expensive for one time use of resume and there should be a cheaper option for one time resume update at least $5-$9 dollars is fair.I feel like service you provide is great but expensive.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It said this was free, but it was not, so I was misled to use the site.
Hello Mary,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Quick and easy - made me feel confident in my resume
Yay resume builder
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very simple and excellent results I really liked the process
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great. It was easy to follow And use resume looks great gave many options in all areas
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful with job descriptions easy to find and download thanks
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great job. I enjoyed it and it look great you guy did a great job.i will give this information to any one needs a resume.Thank you again.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I used this for a one time purchase and did not intend to sign up for a monthly subscription.
Hello Joseph,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It's good. Just filling out the minimum character count...
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good Service. Met all my needs. Will use again if needed. Thank You
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It said free and now you are charging. Not a good way to make your customers happy
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Quick and easy way to upgrade my resume. I am very satisfied.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius