Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was easy and affective and you very much for your service.
Excellent easy to use for a profecional Manner lot of good ideas and details I would defenetlly recumbent it to somebody.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great but not free as advertised. Very professional would use again
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy. So easy anyone can do it. Thank you for such an easy product to use.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome and very easy to use. The flow of the build process is very helpful
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use. Formatting options were great and easy to view. Love seeing different options.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good I am enjoying the experience up to this point. Thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I am having a difficult time saving changes and getting a rough draft
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The process was quick fast and simple and super easy thanks so much
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was able to enter information very easily. Very user friendly system!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great and quick, lot of suggestions on the position i have listed
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is a wonderful software to help people create their resume. There are so many templates to choose. Thank you for making this for human
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great job! Very helpful and resourceful when it came to skills and job functions
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was so so easy to generate! Thank you. You have relieved me of so much stress.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was an excellent one. Its easy because you wont be thinking what to write on and its automatic just add on through clicking what fits for me based on my qualification for the job.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good help with options for suggested skills and layout format!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and comprehensive. The program articulated my goals better than I could.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was such an easy experience, uploaded my current resume and the program edited to a professional resume so quickly.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easier than I thought it would be
It was easy to navigate
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience, Made it quite easy to have my resume updated to a professional level. Easy to work through, with great professional suggestions. I like how easy it was to operate
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius