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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
Follow Roderick Z.
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Thank you for helping me I got way too much to think about m, now I have less to worry about

Date of experience: January 12, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Ionon E.
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Smooth process and the variety made it interesting and fun to choose.

Date of experience: January 12, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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It was very good in building my resume it helped me out a lot to build it.

Date of experience: January 12, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
2 reviews
0 helpful votes
Follow Rae S.
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Very helpful, Haven't had to build a resume a quite a few years.

Date of experience: January 12, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Trash
January 23, 2025

Trash. Keep an eye on your account, I've been charged for months due to agreeing to a free trial, yet when I requested to cancel it was never granted.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 12, 2025
Alexandra M. ResumeGenius Rep
over a year old

Hello Brittany,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Rhode Island
1 review
0 helpful votes
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Says is free and then you $#*!ing spend 20 mins doing all the work on your resume and after it shows that you have to pay to download it. The problem isn't that is not free the problem is that it is a lie and you basically force to pay because after all the work creating your resume might as well just pay.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 12, 2025
Alexandra M. ResumeGenius Rep
over a year old

Hello Alexis,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Cielo Z.
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Easy to use and very helpful tools to develop a resume with all the important information

Date of experience: January 12, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow JERRED F.
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Quick and easy I was able to fill out my resume for the first time in 30 yes with zero issues thank you very much

Date of experience: January 12, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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It was not clear that I would be charged a 23$ subscription fee. I did not sign up for any subscription. I spent 3$ for the resume I made and nowhere did it tell me that I was signing up for a subscription.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 12, 2025
Alexandra M. ResumeGenius Rep
over a year old

Hello Emily,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Richard N.
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Great help with wording format and skill description.
I have the skills and now can describe them

Date of experience: January 12, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Jonathan G.
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It was very easy to do this resume with the formats provided, highly impressed

Date of experience: January 12, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

India
1 review
0 helpful votes
Follow Jitesh B.
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Resume building was good but it too costly….thanks for helping to build my resume

Date of experience: January 12, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
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Not bad for the price, easy to use
January 23, 2025

Not bad for the price, easy to use. Would recommend to others.

Date of experience: January 12, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Zealand
1 review
0 helpful votes
Follow Jordan L.
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Very easy process
January 23, 2025

Very easy process. Very straight forward and user friendly.

Date of experience: January 12, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Very helpful, with a lot suggestions, it is a really good boost when you're lack of ideas I'm so happy to get this done

Date of experience: January 12, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow JACKSON F.
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Too expensive just to update a resume
January 23, 2025

Too expensive just to update a resume. I dont like how the payments automatically are charged after just a couple of weeks.

Date of experience: January 12, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Maria J.
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It was really easy to make my resume, it help me do it nice and professional.

Date of experience: January 12, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Jasmine O.
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Great experience
January 23, 2025

Great experience. Quick, easy, and very efficient. Great resume format.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 12, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
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You say free yet I'm charged at the end so for that reason I gave 1 start

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 12, 2025
Alexandra M. ResumeGenius Rep
over a year old

Hello Tyler,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Rachelle L.
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Easy and user friendly to create a perfect resume.
So happy for this website

Date of experience: January 12, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius