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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Thank you for helping me I got way too much to think about m, now I have less to worry about
Smooth process and the variety made it interesting and fun to choose.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very good in building my resume it helped me out a lot to build it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful, Haven't had to build a resume a quite a few years.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Trash. Keep an eye on your account, I've been charged for months due to agreeing to a free trial, yet when I requested to cancel it was never granted.
Hello Brittany,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Says is free and then you $#*!ing spend 20 mins doing all the work on your resume and after it shows that you have to pay to download it. The problem isn't that is not free the problem is that it is a lie and you basically force to pay because after all the work creating your resume might as well just pay.
Hello Alexis,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy to use and very helpful tools to develop a resume with all the important information
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy I was able to fill out my resume for the first time in 30 yes with zero issues thank you very much
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was not clear that I would be charged a 23$ subscription fee. I did not sign up for any subscription. I spent 3$ for the resume I made and nowhere did it tell me that I was signing up for a subscription.
Hello Emily,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great help with wording format and skill description.
I have the skills and now can describe them
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very easy to do this resume with the formats provided, highly impressed
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume building was good but it too costly….thanks for helping to build my resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Not bad for the price, easy to use. Would recommend to others.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy process. Very straight forward and user friendly.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful, with a lot suggestions, it is a really good boost when you're lack of ideas I'm so happy to get this done
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Too expensive just to update a resume. I dont like how the payments automatically are charged after just a couple of weeks.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was really easy to make my resume, it help me do it nice and professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience. Quick, easy, and very efficient. Great resume format.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You say free yet I'm charged at the end so for that reason I gave 1 start
Hello Tyler,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy and user friendly to create a perfect resume.
So happy for this website
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius