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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Great experience. Quick, easy, and very efficient. Great resume format.
You say free yet I'm charged at the end so for that reason I gave 1 start
Hello Tyler,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy and user friendly to create a perfect resume.
So happy for this website
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your feedback Only 27 more character Only 8 more characters
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and a professional resume created quickly with assistance
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good so far and it looks good to me... thank's for the help.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast and easy very user friendly approach to creating a resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy process to follow. Step by step instructions takes away the thinking especially for those whom have not needed a resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The fact that it doesn't state this is a paid service and requires money to get the product is rude.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great resource for resumes, it helped me on my previous resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Loved it! Great quick service and very good quality multiple formats
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was super helpful, i used it to make my resume and got the job
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good platform for current resume building with modern convenience.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love it and hoping to get great feedback, loved the helpful examples of work history
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Maybe it should let me know that I have to pay for it before I do it all.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy and quick to use. The price is very reasonable as well.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I am not certain that I won't be billed the larger amount after 14 days. It's not that I won't be happy with the resume and want to cancel my subscription within 14 days as I only want to download one resume and be done with it. I would love it if there was an option to have access for a certain number of days and not worry about being direct debited the larger amount.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
My experience was great. The program was easy to use. I am happy with the final product.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius