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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
736
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Arkansas
1 review
0 helpful votes
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Easy to use navigation was a breeze
September 27, 2025

Easy to use navigation was a breeze. It does all the work for you. Would recommend to anyone looking to create a resume in 15 minutes or less.

Date of experience: September 17, 2025
Alexandra M. — ResumeGenius Rep
6 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Looks very professional and will represent me well. I look forward to seeing how this impacts my recruitment process.

Date of experience: September 17, 2025
Alexandra M. — ResumeGenius Rep
6 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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It said it was free
False advertising ended up having to pay when it said free

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 17, 2025
Alexandra M. — ResumeGenius Rep
6 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Very quick and helpful
September 27, 2025

Very quick and helpful. It is so simple to use. I just answered a few questions and the app did the rest.

Date of experience: September 17, 2025
Alexandra M. — ResumeGenius Rep
6 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Easy to use and a great variety of options to choose from. Would recommend using again.

Date of experience: September 17, 2025
Alexandra M. — ResumeGenius Rep
6 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

AE
1 review
0 helpful votes
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Every things is great, but I can't changed between the education and experience that the only things.

Date of experience: September 17, 2025
Alexandra M. — ResumeGenius Rep
6 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Charge at the start not the end
September 27, 2025

Charge at the start not the end.
But you know it's predatory and im sure you're very sorry ;)

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 17, 2025
Alexandra M. — ResumeGenius Rep
6 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Rodney G.
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Great help and would make resumes easy to set up, happy with my experience

Date of experience: September 17, 2025
Alexandra M. — ResumeGenius Rep
6 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
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New Resume
September 27, 2025

It was consise and simple. Put my resume into the 21st Century.

Date of experience: September 17, 2025
Alexandra M. — ResumeGenius Rep
6 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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I like it
September 27, 2025

I like it. It is easy to use. Also has a large variety of options to choose from.

Date of experience: September 17, 2025
Alexandra M. — ResumeGenius Rep
6 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Very easy and well planned site, Made the process simple and I have a high degree of satisfaction

Date of experience: September 17, 2025
Alexandra M. — ResumeGenius Rep
6 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Very easy to use
September 27, 2025

Very easy to use- was quick and very efficient system- after years of not having to create a resume I was very happy to see how quick and professional the format was

Date of experience: September 17, 2025
Alexandra M. — ResumeGenius Rep
6 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Easy to use but the pay for free resume only down fall, I would hope to not have to use resume enough to pay monthly and find success.

Date of experience: September 17, 2025
Alexandra M. — ResumeGenius Rep
6 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

South Dakota
1 review
0 helpful votes
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The process was seamless and easy to update and add information to my current resume.

Date of experience: September 17, 2025
Alexandra M. — ResumeGenius Rep
6 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Talva C.
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Ttyytrytyrtyryryrytytutuyiuuiyiyityututututututututu

Date of experience: September 17, 2025
Alexandra M. — ResumeGenius Rep
6 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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Advertised as a free service, but requires payment if you want to download your resume that you just spent an hour creating (thankfully it isn't much money, but still)

Date of experience: September 17, 2025
Alexandra M. — ResumeGenius Rep
6 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

Ohio
1 review
0 helpful votes
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This was the top listed "FREE" resume builder and here I am spending money. Your false advertisement is deserving of 0 stars but you wont allow it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 17, 2025
Alexandra M. — ResumeGenius Rep
6 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

AE
1 review
0 helpful votes
Follow Humera W.
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It helped me to create /build a resume which could highlight my skills, and other important details to make it possible for HR and recruiters to get in touch.

Date of experience: September 17, 2025
Alexandra M. — ResumeGenius Rep
6 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Debra B.
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It was very easy and fast to use
September 27, 2025

It was very easy and fast to use. Was able to print it and ready for my interview.

Date of experience: September 17, 2025
Alexandra M. — ResumeGenius Rep
6 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Michael M.
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Google searched for a free builder, still ended up costing me money.

Date of experience: September 16, 2025
Alexandra M. — ResumeGenius Rep
6 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!